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Helix Ultimate 2.01, SP Pagebuilder 3.7.13, Joomla 3.10.1 Bugs - Please add your issues

Asked by Ahmed Balfaqih 5 years ago Last activity 5 years ago

This may help the developers to fix the issues. The following are bugs that i found.

Animated Text add-on does not work. The animated text gets stuck at the first element
Googe Maps does now show the map any more (no error shown)
I used Easyslider (from joomlashine.com) at the top of each of my page, in the title position. I add the module in every page. Now it does not show at all in any page.
If you use the Joomla module Add-0n has a big problem in SP Pagebuilder.

I will add to the list when I find more bugs.

13 replies

Ofi Khan Staff

5 years ago

Hello Ahmed Balfaqih

Thanks a ton for finding out and sharing with us. We will check from our end. It would be better if you could add screenshots with each topic.

Best regards

Ahmed Balfaqih Asked this

5 years ago · edited

Hi Ofi,

After I unistalled Helix 3 framework, image carasoul and client addon worked again.

However, animated text gets stuck
please see link https://clickgrafix.com/lift-and-learn

For google map, her is how is the link
https://clickgrafix.com/contact

Thank you.

Mateusz Jurek

5 years ago

My problem is that the site does not load custom.css after updating.
Fixter template.

Ofi Khan Staff

5 years ago

Ahmed Balfaqih,

Thanks for the clarification. We are checking both addons from our end.

Ofi Khan Staff

5 years ago

Hello Mateusz Jurek,

We are checking the custom CSS issue. Please allow us some time.

Ofi Khan Staff

5 years ago

Ahmed Balfaqih,

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. We did not find the issue on our end.

Mateusz Jurek

5 years ago

I already share

Ahmed Balfaqih Asked this

5 years ago

I added it in the hidden part.

Ahmed Balfaqih Asked this

5 years ago

I just found out that I cannot add any module to the Title position. I even tried to add SP Pagebuilder module.

I have about 70 pages, and I have a nice slideshow on each of these pages using Easy Slider extension added as a module in the Title postion. That also does not work.

Orlando Browne

5 years ago · edited

Hi
I have updated the new pieces of SP PageBuilder one by one and checked the effects.

Updated SP Page builder componant from v3.7.12 to v3.7.13. >> Checked website, >>> Was ok.
Updated Helix ultimate framework from v1.1.4 to v2.0.1 >> Checked website, >>> Was ok.
Updated Shaper Helix Ultimate from v 1.1.4 to v 2.0.1 >> Checked website, >>> some issues!!

Issue 1:
Unite slider slideshow that is used within a joomla module addon does not work anymore.
It does not show the images. Location of the intended slider is just after the menu bar.

Issue 2:
The countdown addon also does not work anymore. It is not displaying the time countdown animation.
Location of the intended countdown is just after the calender icon at the top right.

The website this occures on is...
https://www.quericasalsa.nl

Carlos Crison

5 years ago

I didn't know about animation text bug before updating to v2 of helix ultimate... anyway, in one of my sites the only way that Animated Texts work is enabling one kind of "Predefined Header". If there's one activated, the animated texts work. If there's no predefined header, the console shows a javascript error and no animation works for texts:

Uncaught TypeError: can't access property "top", $header.offset() is undefined
getHeaderOffset https://.../templates/shaper_helixultimate/js/main.js:101
handleStickiness https://.../templates/shaper_helixultimate/js/main.js:138
<anonymous> https://.../templates/shaper_helixultimate/js/main.js:155

But as my design didn't have that preheader, I solved this issue by activating any Predefined Header and then hiding it by Custom CSS code:

#sp-header {
display:none;
}

This way I managed to get my animated texts working without the Predefinded Header.

I hope this helps to someone.

Ofi Khan Staff

5 years ago

Hello guys,

Please post your issues from your account. We will check and help you.

Best regards

Chris Elliott

5 years ago

Please refer to https://www.joomshaper.com/forum/question/6558

The post refers to the fact that following update to 2.0.4 ( Helix Ultimate Framework), custom modules no longer display any content.

The post also provides a link to the site, admin logins, FTP logins as well as a short video explaining the problem. these of course are in the hidden content area of the post.