Bugs In SP PROPERTY Composant - Question | JoomShaper

Bugs In SP PROPERTY Composant

Graines de web

Graines de web

Extension 2 years ago

Hi Joomshaper Team !

I bought your SP PROPERTY component this week and I installed it very easily.

But, I am encountering small display problems in 2 or 3 places in the property description page.

  • image on the top is not well displayed
  • social icons cannot be clicked
  • the "play button" of the Youtube video can't be clicked

Look at my attached image : [https://ibb.co/C17JJ4t]

Url page : [https://coeurdesaintonge.fr/index.php/test-chambres-d-hotes?view=property&id=9:la-pastorale]

Would you help me please...

Thanks by advance

Best regards

Philippe

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #30073

Hello Graines de web

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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Graines de web
Graines de web
Accepted Answer
2 years ago #30256

Thank you for your quick reply,

please just below in "hidden content" the credentials for the admininistrator access

Best regards

Philippe

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #30625

You are using a third-party template which customized SP Property extension. Please contact your template provider for support.

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Graines de web
Graines de web
Accepted Answer
2 years ago #30879

Thnak you Ofi Khan for your quick reply.

I guess the template provider will tell me too that I am using a third party extension and that they will refer me to you. Do not you think ?

Your SP PROPERTY extension is not only compatible with your EMPIRE template ?

Thank by advance for your help

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32248

Probably, I could not make my point clear. Our extensions are customizable and your template has modified the extension. We do not provide support for the modification. If you use the extension functionality directly from the extension, then we can assist you.

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Graines de web
Graines de web
Accepted Answer
2 years ago #33165

Hi Ofi Khan,

OK I understand now.

Unfortunately I just checked and the template provider (ArrowThemes) no longer exists. Yet it was a good provider and their Joomla template was of good quality.

I did the test with the basic template (Beez) and indeed I did not encounter any bugs ... but the display is neither suitable nor pretty.

Could you offer me a solution, even paying? a support ?

Big thank you by advance

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33326

You can try our Estate template. It is built with SP Property.

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