Helix Custom Colour Picker Not Working - Question | JoomShaper

Helix Custom Colour Picker Not Working

Hayden Cyr

Hayden Cyr

Helix Framework 3 years ago

Hello,

I have several sites using Joomshaper themes and currently 2 of them are not responding to changes made in the Helix -> Presets -> Custom Style area. I am flushing the site cache as well as the css from SP Page Builder in produciton mode. I have turned off JCH. I am out of ideas and I'm really confused by this. It's been going on for weeks and I had a ticket open with the old messaging system that was never responded to. I'd really love some help as soon as possible.

Thanks very much.

These sites are experiencing this issue : dandhexcavating.com m2graphix.ca

0
4 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #2033

Hello Hayden Cyr

It seems working in my testing. Please check your site. If still some things do not work, then you can use Custom CSS too. You can follow this Blog

Best regards

0
Hayden Cyr
Hayden Cyr
Accepted Answer
3 years ago #2187

Hello, the colors in the current custom setup are working, but if I change them there, nothing happens on the webpage. I pay for Pagebuilder specifically so that I don't have to take the time to deal with the CSS. How can I get this working again?

0
Hayden Cyr
Hayden Cyr
Accepted Answer
3 years ago #2916

Can I please get a response?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #2994

Apology for the delay. I have found that Custom Style is working.

0