Helix Ultimate, Multilingual Menue - Problems After Update To 3.10.1 - Question | JoomShaper
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Helix Ultimate, Multilingual Menue - Problems After Update To 3.10.1

abrac Büro & Grafikservice Andrea Brandt

abrac Büro & Grafikservice Andrea Brandt

Template 4 years ago

Hi, I'm Klaus Brandt from Germany. I own Developer Subscription. So I made an upgrade from Joomla 3.10.0 to 3.10.01. Now my in my multilingual site only the german languaged Manue (German = first Language) works well, by switching to English ther is no correkt menue shown. Articles/Pages wokrs also by switching, except the menue

https://kait.album.name/de/

I asked in German speaking forum to Joomla organisation, they told me, that there is no problem by updating core from 3.10.0 to 3.10.1 in case of multilanguage issues..

I found out, that other sites I use (also with Heslix Ultimate 2.0.1) have problems with special characters (drop down arrow) also in the meune Anyboda have an idea? Thanks Klaus

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #30244

Hi there!

About your dropdown menu icon issue please try to enable font awesome within the advanced tab of your template options.

And then clear your Joomla and browser cache.

Here is the related documentation for the new update:

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/advanced#font-settings

Best Regards

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abrac Büro & Grafikservice Andrea Brandt
abrac Büro & Grafikservice Andrea Brandt
Accepted Answer
4 years ago #30248

Thank you, Rashida. The icon-problem is not so important, and yes, I will follow your instructions.

But please can you halp me out with the problem of not showing menue items in the multilingual site (her: en) My technical details I have sent in hidden content. over there in my first question..

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abrac Büro & Grafikservice Andrea Brandt
abrac Büro & Grafikservice Andrea Brandt
Accepted Answer
4 years ago #30249

Here is the site in german language: https://kait.album.name/de/

You may see, menue is working fine. But when I switch to English, there is only one item shown (this one I forgot to make an language assosiation):

https://kait.album.name/en/

Do you understand my problem ? in the backend all associations are allright.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #30271

I think you need to check from the template options for each template styles, if those are correctly configured after the update too!

I mean, as you have a multilingual site, so you have different template styles for each language, and you needed to choose the menu for your specific language there within menu tab.

So please recheck them, save again, clear Joomla and browser cache.

Let me know the outcome:)

Best Regards

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abrac Büro & Grafikservice Andrea Brandt
abrac Büro & Grafikservice Andrea Brandt
Accepted Answer
4 years ago #30272

Rashida, Thanks. I mean that I have done that, twice. For both, the English and the German Template style. Cleaned Cache afterwards..

And I cannot find a solution... All menu items are shown correct in both template style settings (and in the native Joomla menu tools too). But they only are shown in the primal language, here in German. English menue items are not shown...

Where is my fault ?

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abrac Büro & Grafikservice Andrea Brandt
abrac Büro & Grafikservice Andrea Brandt
Accepted Answer
4 years ago #30470

sorry, I found it: After the Update to Joomla 3.10.1 (and/ or to HU 2.0.1, I don't know) all Targets from first Language (in my case: German) to the second Language (here: English) seemed to be overweitten in the assigment of the Template Style :

Normally there has to be an assigment to the seperate english Template Style (in my Case Helix Ultimate "EN" - but it seemed to be that all targets in the Template Style Association switched to "Default".

However, after manually correct all items, it works..

So you were right, Ms. Rashida, Thank you again and sorry. I hope that this will help others, if they have similar problems.

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