After Update To HU 2.02 Problem In Article - Question | JoomShaper

After Update To HU 2.02 Problem In Article

R

ralf

Helix Framework 2 years ago

after updating to helix ultimate 2.02, i can no longer upload a feature image in the article under blog option

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8 Answers
Q
quentin
Accepted Answer
2 years ago #30807

I have the exact same problem on several of my websites

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #30847

Hello ralf

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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R
ralf
Accepted Answer
2 years ago #30855

dear ofi khan attached the required login data. thank you very much.

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R
ralf
Accepted Answer
2 years ago #30856

dear ofi khan attached the required login data. thank you very much

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R
ralf
Accepted Answer
2 years ago #31186

is there any intermediate status regarding my request? best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #31256

Please allow me some time. I am checking your issue.

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R
ralf
Accepted Answer
2 years ago #32072

hello, I have reinstalled the Template Gazette on a new subdomain (current quickstart package). Then I installed all updates except for Helix Ultimat 2.03. adding feature images still works. However, when I install the update for Helix Ultimate 2.03, adding feature images no longer works. so it seems to be due to this update in combination with the template gazette. hope it will help you solve the problem. best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32235

Yes, it is the issue. Please wait until we update the templates. It will be updated in this month, hopefully.

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