Hello there,

Would you mind telling us which Joomla version and SPPB version are you using? From when the problem started occurring?

Looking forward to hearing from you soon.

Thanks!

SP page builder version in question is 3.7.13

Thanks

Hello there,

Please share your administrator access with us in the Hidden Content area so that we can have a look from our end and get back to you soon.

Thanks!

Unfortunately can't do that. This is a local environment at this point. I can do a recording and send it. Or let me know what I need to do to troubleshoot the issue. I can reproduce the scenario and send logs also. Let me know the next steps

Thanks

Hello there,

Please share a videocast with us so that we can understand the issue better.

Thanks!

Please let me know how to upload mp4 file Thanks

Hello there,

You can upload the video on any drive and can share the link with us.

Thanks!