Off-Canvas Menu Not Working Now - Makes The Page Go Opaque - Question | JoomShaper

Off-Canvas Menu Not Working Now - Makes The Page Go Opaque

BC

Bonnie B. Crawford

Helix Framework 2 years ago

With version 2.02, my off-canvas menu no longer works. It makes the whole page go opaque both on a laptop and on a mobile device.

0
7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #31439

Hello Bonnie B. Crawford

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

0
BC
Bonnie B. Crawford
Accepted Answer
2 years ago #31546
0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #31555

Your issue is fixed now. Please check your site.

0
BC
Bonnie B. Crawford
Accepted Answer
2 years ago #31561

Thank you.

Education point: What do I need to do if/when this happens in the future?

0
I
Ionut
Accepted Answer
2 years ago #31592

In theme options Off-canvas Position and Select Offcanvas and save. And all are ok.

0
BC
Bonnie B. Crawford
Accepted Answer
2 years ago #31612

Okay, thanks.

What's odd is that it's worked for years. This began with the latest HelixUltimate update - the second collision with the new version for me.

Regardless of the hiccups, I appreciate your support in fixing these issues.

Thanks again!

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #31722

It will not be needed in future hopefully. Helix 2 is a major upgrade. So, there are issues and we are working hard to resolve.

0