Offcanvas Menu Doesn't Show When Clicking On Hamburger Icon - Question | JoomShaper

Offcanvas Menu Doesn't Show When Clicking On Hamburger Icon

Stefan Gagner

Stefan Gagner

Helix Framework 2 years ago

I have a problem at https://www.odenplansskonhetscenter.se/ and it doesn't show the offcanvas menu at all. The offcanvas doesn't show what ever setting I select.

/Stefan Gagner - Web8 Universal

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5 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #31610

Hello Stefan,

Please make sure that you have select the offcanvas menu position from the template options > menu > offcanvas. Check from your end and let us know.

Thanks!

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Stefan Gagner
Stefan Gagner
Accepted Answer
2 years ago #31621
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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #31766

Hello there,

Please share your administrator access with us in the Hidden Content area so that we can have a look from our end.

Thanks!

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Stefan Gagner
Stefan Gagner
Accepted Answer
2 years ago #32272

I actually found the problem on my own. Since the template was upgraded from Helix Ultimate 1 and had a style imported to it, it didn't use the new header style. It had special module positions set to accomodate the logo and menu. Hence the offcanvas didn't work after upgrade. I switched to one of the new gorgeous heading styles and removed the old positions. Boom the offcanvas worked as a charm. Thank for all the feedback.

Stefan - Web8 Universal

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #32458

Hello there,

We are glad to know that you have figured out the solution on your own.

Have a nice day!

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