Awaiting an answer Helix Framework

Offcanvas menu doesn't show when clicking on hamburger icon

Asked by Stefan Gagner 5 years ago Last activity 5 years ago

I have a problem at https://www.odenplansskonhetscenter.se/ and it doesn't show the offcanvas menu at all. The offcanvas doesn't show what ever setting I select.

/Stefan Gagner - Web8 Universal

5 replies

Muntasir Sakib Staff

5 years ago

Hello Stefan,

Please make sure that you have select the offcanvas menu position from the template options > menu > offcanvas. Check from your end and let us know.

Thanks!

Stefan Gagner Asked this

5 years ago

Yes, it looks like this in my settings
https://www.dropbox.com/s/m1s4k4cxzyptbiu/2021-09-01_16-21-39.jpg?dl=0

Muntasir Sakib Staff

5 years ago

Hello there,

Please share your administrator access with us in the Hidden Content area so that we can have a look from our end.

Thanks!

Stefan Gagner Asked this

5 years ago

I actually found the problem on my own.
Since the template was upgraded from Helix Ultimate 1 and had a style imported to it, it didn't use the new header style. It had special module positions set to accomodate the logo and menu. Hence the offcanvas didn't work after upgrade. I switched to one of the new gorgeous heading styles and removed the old positions. Boom the offcanvas worked as a charm.
Thank for all the feedback.

Stefan - Web8 Universal

Muntasir Sakib Staff

5 years ago

Hello there,

We are glad to know that you have figured out the solution on your own.

Have a nice day!