Blog options - Featured image can't be uploaded - Forum | JoomShaper
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Blog options - Featured image can't be uploaded

Asked by Dan Hummel 5 years ago Last activity 5 years ago

Hi there,
the Featured image can't be uploaded at Blog options when adding an article.
What could be the problem? How to solve it?

Joomla 3.10.1
Helix Ultimate Framework 2.0.4

5 replies

Ugur Uygur

Hi Dan,

Are there any error alerts?

Dan Hummel Asked this

Hi Ugur,

no unfortunately there is no error message.
If I click on the Upload Image button, I can select an image and open it, then the upload bar loads, but after that nothing happens and the upload button remains and the image is not uploaded.

Ugur Uygur

Can you clear your Joomla and browser cookies?
I'm trying to help with what I know. Producers will respond better.

Dan Hummel Asked this

Even if i empty the cookies, it does not work.

Muntasir Sakib Staff

Hello Hummel,

As I can see you are using Newsberg template, please rollback to Helix Ultimate 1.1.4, as the templates are not yet compatible with Helix Ultimate 2.x.x versions.

Our dev-team is working on the compatibility and those will be very soon.

Thanks!

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