Awaiting an answer SP Page Builder

After updating to 3.7.14, custom and basic 404 Page Not Found - Not Shown Any More

Asked by MESA 5 years ago Last activity 5 years ago

Hi.

The problem is similar to this: https://www.joomshaper.com/forum/question/6079

Joomla updated.
Helix 2.0.4.

I thought there was a problem with Helix 2.0.3 and 2.0.4 (no problem with 2.0.2), but during my tests I found that the problem is with Sp Page Builder 3.7.14!
No problem with Helix!

It seems to me that the error page is not loaded. (The html code inside the page is different, it's not the usual code for basic error page).

Can you fix it?
Or what can I do for fix it?

Same problem with other my websites.

Thank you.

5 replies

Muntasir Sakib Staff

5 years ago

Hello there,

As I can see you are using Opus template, first of all, this is not compatible with Helix Ultimate 2.x.x version, nor with Joomla 4. Please rollback to Helix Ultimate 1.1.4.

Let's come to SP Page Builder issue now - give us the screenshot of the code of the error page or you can share the file as well in the Hidden Content area.

Thanks!

MESA Asked this

5 years ago

In this moment I can't do rollback operation on the public website.

However, I have no problem with Opus and Joomla 3.10.1 and Helix 2.0.4
I inverted the uploading of custom css in the index file, as I read in other discussion on the forums, and it seems to me that everything works fine.

I tested (on backup) with Joomla 3.10.1, Helix 2.0.4 and Sp page builder 3.7.13

Page error works fine.

I am sending hidden content

MESA Asked this

5 years ago

Hi.
I did rollback to Helix Ultimate 1.1.4 and SP page builder 3.7.13 (for my public websites). The page error works fine (but it worked fine also with Helix 2.0.4 and SP page builder 3.7.13).

I tested on local website the updating to SP page builder 3.7.14, with Helix Ultimate 1.1.4.

I have the same problem: it seems to me that the error page is not loaded. (The html code inside the page is different, it's not the usual code for basic error page).

So, I think that there is a problem with SP page builder 3.7.14... And so I can't update to it! :(

Please fix it or tell me how to temporarily fix it!

For other examples, trying yesterday and today on your website...

The problem is similar to this:
https://www.joomshaper.com/forumjj
The correct page error works fine here:
https://www.joomshaper.com/blog/ciao

MESA Asked this

5 years ago

Hi, I am waiting for news about this problem.

Did you read my messages?

Thank you.

MESA Asked this

5 years ago

Hi,
I found into other discussion on the forum that the problem is

is generated by lines 36-39 in /components/com_sppagebuilder/controller.php that have been changed from

if ( !$viewStatus ) { return JError::raiseError(404, 'Page not found');

to

if ( !$viewStatus ) { $apps->enqueueMessage(Text::_('COM_SPPAGEBUILDER_ERROR_PAGE_NOT_FOUND'), 'error'); $apps->setHeader('status', '404', true); return;

https://www.joomshaper.com/forum/question/6649

I tried on local. I restored the original code lines to fix the problem on my site. And the problem has been fixed.

Please fix it on a new Sp Page Builder release!