Font Awesome Menu Icons Missing Since Update - Question | JoomShaper

Font Awesome Menu Icons Missing Since Update

wintercorn

wintercorn

Helix Framework 2 years ago

Joomla 3.10.1 Helix Framework 2.0.4 We had menu icons but after the update they disappeared and the ability to add FA code to the menu items also disappeared.

https://www.wintercorn.com/

See Joomla / WordPress parent and child items.

I've seen other thread which talk of a switch in the Advanced settings but our template options doesn't have that. See screenshot here : https://uploadpie.com/tBoeB8

Helix has been reinstalled and it didn't help. We are using a custom style of Shaper Opus.

Any suggestions?

Thanks

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33 Answers
wintercorn
wintercorn
Accepted Answer
2 years ago #33365

I've now found the settings and reinstated the icons. Your instructions were of little help but thank you for your time.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #32728

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please follow the instructions.

https://prnt.sc/1rh250x

-Thanks

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wintercorn
wintercorn
Accepted Answer
2 years ago #32732

Thanks. Did you see my screenshot? It doesn't have that option.

https://uploadpie.com/tBoeB8

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #32745

Will you please provide me the Joomla administrator access to check the issue? Thanks

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wintercorn
wintercorn
Accepted Answer
2 years ago #32805

Required info enclosed.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #32901

Hi there, Thanks for update. The Opus Template is not updated with the Helix Ultimate. Please wait for the Template Update. Thanks

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wintercorn
wintercorn
Accepted Answer
2 years ago #33148

It shows the new template settings and version Helix v2.0.4 in the header though and if it's not updated why has the ability to add FA icons in menu items gone? No sure of the connection here.

Edit : And the 404 page has now gone.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #33207

Please clean your cloudflare cache. I hope it will work. Thanks

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wintercorn
wintercorn
Accepted Answer
2 years ago #33217

That was the first thing I did. CF is disabled now and the local cache is cleared if you want to test for yourself.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #33224

Please check now. Thanks

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wintercorn
wintercorn
Accepted Answer
2 years ago #33226

No difference.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #33234
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wintercorn
wintercorn
Accepted Answer
2 years ago #33239

I'm not sure what that video shows. It's just someone navigating around the template settings.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #33267

I have shown you the template settings icon displayed fine now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #33311

Please clean your cloudflare cache and check again. Thanks

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wintercorn
wintercorn
Accepted Answer
2 years ago #33330

That video doesn't show any template settings regarding menu icons or Font Awesome.

CF cache cleared and still nothing.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #33356
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How
How
Accepted Answer
2 years ago #42707

Hi, Toufiq! I have the same problem. Could you send me a solution? It's not comfortable to share access everytime when something is wrong...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42708

@How Screenshot at Nov 12 14-44-12.png

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How
How
Accepted Answer
2 years ago #42740

Yeah I mean I don't see that option too.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42742

Give me your site access to check the issue. Thanks

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How
How
Accepted Answer
2 years ago #42745

Ok, check please.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42748

@How Please update the latest version of Template.

https://www.joomshaper.com/joomla-templates/themis

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How
How
Accepted Answer
2 years ago #42781

OK, I did - still don't see that option, but FA works. But stil have 404 in Template Options...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42785

FTP access please

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wintercorn
wintercorn
Accepted Answer
2 years ago #42786

Is there a way to unsubscribe from forum notifications?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42787

@How Please create new forum post. Thanks

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wintercorn
wintercorn
Accepted Answer
2 years ago #42788

@Toufiq I can see the login info for @How even though it says Hidden Content.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42791
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How
How
Accepted Answer
2 years ago #42807

wintercorn 52 minutes ago @Toufiq I can see the login info for @How even though it says Hidden Content.

How is it possible?

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wintercorn
wintercorn
Accepted Answer
2 years ago #42840

Not sure, ask the forum admin. If you want I can send you a screenshot.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42991

@wintercorn Do you have problem still now?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #42992

@How Please create new forum post. Cause, another user will get the notification of forum post. Thanks

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