Social Icons - Question | JoomShaper
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Social Icons

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Piotr

Template 4 years ago

Hello,

I have a problem with social icons in my website. I use Indigo template. They are set to be visible in the footer. On detskop they are not visible, but they appear in the mobile version. What is more, they also appear above the menu in the mobile, and not on detskop.

http://www.norwid.online/

Thank you

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9 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #32967

Hi,

It seems ok on my end. Both (Desktop+Mobile)

https://prnt.sc/1rk89mn

https://prnt.sc/1rk8db6

Could you please clear your browser cache and check again?

-Regards

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P
Piotr
Accepted Answer
4 years ago #32978

It works, thank you :)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #33019

You are always welcome

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P
Piotr
Accepted Answer
4 years ago #33363

Hello,

I still doesn't work. I cleaned cash in Google Chrome and the icons are still not visible. The same issue is on article pages - button "share in social media". It is visible in firefox, but not in chrome. What can it be connected with?

chrome: https://prnt.sc/1roy1sc ; https://prnt.sc/1roy48z firefox: https://prnt.sc/1roy9m4 ;

the same issue is with addon "Article Scroller" - articles oppen in firefox, but in chrome they don't react at all.

Thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #33530

Hi,

Are you update Joomla 4 or Helix version? If yes then it is strongly recommended to not upgrade to the latest Joomla versions right now if you already have a live site. There can be issues. However, if you only have Helix Ultimate framework on your site, you can upgrade it to Helix Ultimate 2.x.x. This is not recommended if you have other templates as well in you

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P
Piotr
Accepted Answer
4 years ago #36343

We have upgraded joomla before we knew it will mess up.

What can I do now to fix articles which don't work on chrome at all - they don't open. Categories also don't work and don't react at all?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #36363

Please wait couple of days more for the update

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P
Piotr
Accepted Answer
4 years ago #36439

Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #36609

Welcome

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