URGENT - Can't edit Joomla content or modules having updated to 3.7.14 - Forum | JoomShaper
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URGENT - Can't edit Joomla content or modules having updated to 3.7.14

Asked by Guy Schady-Beckett 5 years ago Last activity 5 years ago

We use SP Page Builder to format Joomla content and we also use the SP Page Builder module in key locations on our site.

I upgraded to 3.7.14 this morning and now when I click on an article none of the SP Page Builder content is showing in the backend. The problem is the same for Joomla content and modules.

I can reveal content if I click 'Joomla Editor', but this is not the content we use.

In the front end the content is showing fine.

We are running PHP 7.4, and for now I have turned off all caches and cloudflare.

NB installed Sp Page Builder twice - as recommended here: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation

4 replies

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Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please share an screencast video of full scenario? It will be better to more understand your issue.

-Thanks

Guy Schady-Beckett Asked this
5 years ago

Dear Toufiq

I have made a screencast which shows the issue. Couldn't see how to upload a screencast in this forum so please watch it here:

https://youtu.be/XXVY9g5Mn8I

NB this is an URGENT issue for us as I have a website for an event in 3 weeks that I can't edit.

Toufiq Senior Staff
5 years ago

Thanks for your information. We will check our end and let you know. Thanks

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