Broken (not Found) Images
OASE Software GmbH
Hello There!
I think, but could not say exactly, since the last update of helix framework most of the images are gone. For example on this page https://www.net4you.net/leistungen/it-sicherheit.html. It seems that since some previous update all images are treated as relative images as long as they are inserted via the page builder popup, because those images are put without any starting slash.
Could you tell me the fix for this issue.
Cheers Daniel
OASE Software GmbH
Accepted AnswerHi Mr. Khan,
we found out, that the problem is related to the JCH plugin and is not related to Joomshapers PageBuilder. So we can close this issue.
With kind regards René
Ofi Khan
Accepted AnswerHello OASE Software GmbH
Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.
Best regards
OASE Software GmbH
Accepted AnswerHello Mr. Khan,
see the login credentials in the Hidden-Content section.
with kind regards René Glanzer
OASE Software GmbH
Accepted AnswerHello Mr. Khan,
please use the following credentials for the basic authentication box. See the Hidden-Content section.
With kind regards René Glanzer
Ofi Khan
Accepted AnswerI still can't access. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial
OASE Software GmbH
Accepted AnswerHello Khan,
why not, what's the problem? Call https://www.net4you.net/administrator then for the basic-auth Pop-Up use the credentials I've posted aproximatelly 1 hour ago. Then you see the Joomla-Login-Page and here use the credentails we've posted as of 2021-09-21.
In your forum I cannot upload any file, and the backup is about 1GB large, how should I manage to get the file to you?
With kind regards René Glanzer