Off-canvas Menu Disappears On Mobile - Question | JoomShaper

Off-canvas Menu Disappears On Mobile

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DavidB

Helix Framework 2 years ago

The Off-Canvas Menu disappears on mobile browsers using Helix Ultimate 2.0.4. Testing our website on various mobile browsers. Opera and Chrome does not show the menu.

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6 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #34485
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #34284

Hi,

Could you please share your site URL ? so that I can check?

-Regards

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DavidB
Accepted Answer
2 years ago #34290
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #34291

Hi,

  1. Update Helix to 2.0.5
  2. Check what menu you have chosen for Mobile view in Template Options - Menu.
  3. What you don't see exactly: [=] menu icon or menu items inside?
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DavidB
Accepted Answer
2 years ago #34294

Hello,

  1. Updated to 2.0.5
  2. I have tried the 'Left Align' and 'Left Bordered' and still get the same result.
  3. In Opera mobile browser I see nothing ('hamburger' menu icon) and when you tap where you expect the 'hamburger' menu icon to be nothing shows. For Chrome same thing - not seeing the 'hamburger' menu icon but if you tap on where it should be, the menu shows.
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #34351

Hi David,

You have your offcanvas there, but it is just the same colored as your background so not visible!

Please use the following code in your custom CSS:

.burger-icon>span {
    background-color: #fff;
}

Note: Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

Hope this will solve the issue for you!

Best Regards

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