Image Carousel problem - Forum | JoomShaper
Staff replied SP Page Builder

Image Carousel problem

Asked by TheBearded 5 years ago Last activity 5 years ago

Hi,

I discovered a strange behavoiur of the Image Carousel Addon on my website: When I open the website on mobile phones (Android and iPhone), all is normal at first. When I then change the orientation of the device (portrait to landscape and back to portrait, and vice versa), the images in the carousel start to change irregularly and quickly, instead of changing smoothly with the selected fade effect. This also happens on the desktop when I resize my browser window.

As changing orientation on mobile phones is normal behaviour (for example to see bigger images in the carousel), this seems like a bug to me. Is there any to avoid that?

Thanks and best regards,
Ben

3 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. When you rotate your device then you need to reload the page.

-Thanks

TheBearded Asked this

Hi,

this is not expected behaviour, to say the least. ALL of my test users were stumbling about this, and NOBODY came to the conclusion to reload the page after rotating.

Please kindly fix this asap.

Thanks,
Ben

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