Image Carousel Problem - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Image Carousel Problem

TheBearded

TheBearded

SP Page Builder 4 years ago

Hi,

I discovered a strange behavoiur of the Image Carousel Addon on my website: When I open the website on mobile phones (Android and iPhone), all is normal at first. When I then change the orientation of the device (portrait to landscape and back to portrait, and vice versa), the images in the carousel start to change irregularly and quickly, instead of changing smoothly with the selected fade effect. This also happens on the desktop when I resize my browser window.

As changing orientation on mobile phones is normal behaviour (for example to see bigger images in the carousel), this seems like a bug to me. Is there any to avoid that?

Thanks and best regards, Ben

0
3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36501

Hi there,

Thanks for contacting us. Sorry for the inconvenience. When you rotate your device then you need to reload the page.

-Thanks

0
TheBearded
TheBearded
Accepted Answer
4 years ago #36553

Hi,

this is not expected behaviour, to say the least. ALL of my test users were stumbling about this, and NOBODY came to the conclusion to reload the page after rotating.

Please kindly fix this asap.

Thanks, Ben

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36707

Hi Ben, I have checked via mobile device. I think it works fine. Will you please check the video.

https://drive.google.com/file/d/1M3WCo4fIw0RY-Iti709cC7O5PcGW4c_n/view

0