PB Pro problem on my Joomla 3 - Forum | JoomShaper
Staff replied SP Page Builder

PB Pro problem on my Joomla 3

Asked by Mani Lee 5 years ago Last activity 5 years ago

Hello Support,

I have a problem with SP Page Builder Pro on my joomla 3 website. I believe the problem was cause by the Joomla database. I tried to reinstall the latest Page Builder Pro but didn't solve the problem. The problem are:

  1. Cannot create a new page.
  2. It said sucessfully created/saved page but the newly page did not show or list.
  3. Cannot upload photo.

I need help to correct the problem.

Thanks,

10 replies

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Ofi Khan Staff
5 years ago

Hello Mani Lee

Please take a full site backup first for safety. Then apply this fix. Run this SQL query on your database. Replace xxxxx with your database table prefix.

ALTER TABLE `n8ywl_sppagebuilder` CHANGE `id` `id` BIGINT UNSIGNED NOT NULL AUTO_INCREMENT;

Best regards

Mani Lee Asked this
5 years ago · edited

Note send...

Mani Lee Asked this
5 years ago

Support,

ok..i got it.

Thanks,
M Lee

Mani Lee Asked this
5 years ago

Hello Support,

I got the SQL string for creating a new page fix but the upload image still not work. It reach 100% uploaded but it kept spinning and no image upload.

Mani Lee Asked this
5 years ago

image uploading reach 100% but the uploading keep spinning....

Ofi Khan Staff
5 years ago

Awesome! I am glad that you get it. Please go to Media settings and increase file upload size.

Screenshot at Oct 07 10-47-23.png

Mani Lee Asked this
5 years ago

Hello Support,

It is something else. even I increased to 500MB or 1GB still keep spining forever.

Mani Lee Asked this
5 years ago

Support,

I found the problem and fixed.

Thanks,

Ofi Khan Staff
5 years ago

Awesome! I am glad that you solved it. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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