Can't Edit From Front End - Question | JoomShaper

Can't Edit From Front End

GT

George Thomopoulos

Template 2 years ago

Unfortunately we are here again! Once again it is not possible to edit my website pages and articles from the front end. We had this issue again, which you fixed (no module has installed since then), but it seems that the problem returns.

Please fix the problem so we can edit the page from the front end.

Also tell us what causes this recurring problem and if it comes back how we can fix it ourselves, because it greatly affects our daily work.

The website is http://www.ece.upatras.gr/

Joomla! 3.10.2 Stable, Template shaper_educon, SP Page Builder Pro Version: 3.7.15

You already have the credentials and we have activated them

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22 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #39943

@PANAYIOTIS MILIOTIS Please contact your JCE editor provider. I hope they will help you. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #38515

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please provide me the Joomla administrator access to check the issue. I will check & get back to you soon.

-Thanks

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GT
George Thomopoulos
Accepted Answer
2 years ago #38559

I send you the credentials

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #38567

It works fine

https://prnt.sc/1w8o328

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GT
George Thomopoulos
Accepted Answer
2 years ago #38627

With another super user for example: kypesoperator, its not fine https://prnt.sc/1w9wmyy

Also when I login with the credentials that I sent you, i can not edit page due to the following error : "You are not permitted to edit this page because one more user is already checkid-in." https://prnt.sc/1w9y18b

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #38772

Can you give me another username and password to check the issue?

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GT
George Thomopoulos
Accepted Answer
2 years ago #38859

Of course

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #38866

I have checked front end editing and it works fine.

https://prnt.sc/1wlywyp

-Thanks

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GT
George Thomopoulos
Accepted Answer
2 years ago #38878

Forgive me but it's a little weird because it does not work for me from the chrome browser, the mozilla browser or edge browser https://prnt.sc/1wm2p74

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #38909

I have checked via google chrome and it works fine here. Thanks

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GT
George Thomopoulos
Accepted Answer
2 years ago #38925

Forgive me but in the photo you sent I notice that it is not the home page of the Greek version which we are trying to edit from the front panel and we can not, as you can see in my last screenshot

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GT
George Thomopoulos
Accepted Answer
2 years ago #39023

Good afternoon, we still can not edit the home page in the Greek version from the front end. Unlike the main page of the English version which we can edit it from the front panel.

  1. https://prnt.sc/1wpzwyb can not edit Greek main page,
  2. https://prnt.sc/1wpzyt4 can edit main page in En version.
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GT
George Thomopoulos
Accepted Answer
2 years ago #39185

Is there anything new in our problem that we can not edit the home page of the Greek version from the front panel? More specifically, we enter the site, log in as administrators, click on the Greek logo, click on edit and we have the result of the image that does not show us the page's add-ons in order to edit them and we can not add new.
https://prnt.sc/1wpzwyb can not edit Greek main page

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #39273

Please check now. Thanks

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GT
George Thomopoulos
Accepted Answer
2 years ago #39346

Now it shows the add-ons https://prnt.sc/1wym6en and we can edit them, but when we try to clone one of them https://prnt.sc/1wymmoe, then all the add-ons disappear and we have a blank page again https://prnt.sc/1wpzwyb

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #39413

The JCE editor occurred the problem. Now it has been disabled. Please check now. Thanks

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GT
George Thomopoulos
Accepted Answer
2 years ago #39868

From the test we did, we inform you that the problem remains that all accessories disappear https://prnt.sc/1xalzh3 when we try to clone a component https://prnt.sc/1xaiivz

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #39878

You did not read my prevous reply. Please check agan.

The JCE editor occurred the problem. Now it has been disabled. Please check now. Thanks

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TK
Thomas Kuhlke
Accepted Answer
2 years ago #39892

I have the same problem: no frontend editing. Preview is fine. No JCE editor to be disabled. Only menu (at top) and footer (bottom) is visible in frontend editing mode.

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GT
George Thomopoulos
Accepted Answer
2 years ago #39898

Οf course I read your previous post where you said "The JCE editor occurred the problem. Now it has been disabled. Please check now. " and we did the test where we had the same problem with the add-ons.

After your update message, we tried it again and now we can actually do cloning.

However, this solution by disabling the JCE editor does not serve us because we want to use an editor with more features than the default editor of joomla.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #39944

@Thomas Kuhlke Please create a new forum post. Thanks

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GT
George Thomopoulos
Accepted Answer
2 years ago #40065

@Toufiq Thank you for your help. We will contact with the provider of the JCE editor

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