Front-page Editor does Not Display Content Correctly - Question | JoomShaper

Front-page Editor does Not Display Content Correctly

H

Hector

Template 3 years ago

Hello,

I started customizing the Fortune template to build my website. (I am a new customer of yours, so I have the most recent version of SP Page Builder Pro)

The url address of my website is https://staging.aprendemindfulness.org/

The front-end editor is not displaying the content correctly, as you can see in the attached images.

Notice the difference in the h1 title in these first example:

Front-end editor view: https://monosnap.com/file/KohXtk5dKDLCPnQRfMeFfzeUCfs8rq

Actual page view: https://monosnap.com/file/x03Ru7KrK49FNuOo03wmHlvQeYMx8u

Here is another example:

Front-end editor view: https://monosnap.com/file/AHPCa56dTGX1DTHMgvbU1XnmKeRaeU

Actual page view: https://monosnap.com/file/sa90pcrq4LZJdeIzRWuvSfqiFqu23T

The thing that attracted me to use SP Page Builder Pro was its front-editing capabilities. However, what is shown in the front-end editor is so different from what is shown in the actual page, that I cannot use it. I have been using the back-end editor instead.

Please can you help?

Hector

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4 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #45

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon. Please share your access via hidden content that will protect users’ sensitive information from thegeneral users and only support agents can see the hidden information.

-Thanks

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H
Hector
Accepted Answer
3 years ago #88

Hi Toufiq,

Thanks for your reply. I have added your login credentials and FTP details in the hidden content area.

You can check how the front-end editor is not displaying the content properly by visiting the Home and "Inicio" pages.

I look forward to hearing from you, Hector

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #135

Hi there,

Please follow the instructions.

No Problem found in here https://prnt.sc/wcj1mr

Go to this page

https://prnt.sc/wcizm8

-Thanks

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H
Hector
Accepted Answer
3 years ago #152

Hi Toufiq,

That is so weird!

Yesterday the front-page editor was not displaying the content properly and now it is :/

Could it be caused by a caching problem/delay?

I will keep an eye for this and let you know if it happens again.

Thanks, Hector

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