Problem with SPPB module - Forum | JoomShaper
Solved SP Page Builder

Problem with SPPB module

Asked by Andrey Uvikov 5 years ago Last activity 5 years ago

Accepted answer

Marked as the solution
Ofi Khan Staff
5 years ago

Please hard reload your administrator link. Press CTRL + SHIFT +R (for Windows) or CMD + SHIFT + R (for MAC). Hopefully, it will work this time.

8 more replies

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Ofi Khan Staff
5 years ago

Hello Matteo Vaccarella

Thanks for notifying us. It seems like a bug. I will share it with the developers.

Best regards

Steve
5 years ago

Any luck on this? I have the same issue

Ofi Khan Staff
5 years ago

Hello Steve

It was a cache issue. Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser. Hopefully, it will be alright.

Best regards

Andrey Uvikov Asked this
5 years ago

It wasnt a cache issue. I cleared and nothing change

Steve
5 years ago

You know, I had cleared my cache, even killed the browser cache and that didn't help.

This hard-reload seemed to do the trick. That's very odd, but it worked!

Thank you

Ofi Khan Staff
5 years ago

You are welcome. Yes, it works always :)

blueoceanyyc
5 years ago · edited

Hi,

Inititally running into the same problem. And at a glance seems to be solved by hard-reload, however, that appears to be only a partial solution.

For instance if you were to pick a Joomla module, after saving it reverts back to "Select" and the module is not set. See attached screenshot.

Also adding new items to the PageBuilder module, results in this same issue of things not being saved unless you hard-refresh again and again.

Hard-refresh is not the solution that should make the PageBuilder module work. I would need to hard refresh 17 times for 17 changes. Not what I would call a functional and workable solution.

FYI - working on Safari browser (no extensions / addons)

Can this issue be escalated and forwarded to devs to find a fix?

Thanks!

Ofi Khan Staff
5 years ago

Hello blueoceanyyc

It looks like a different issue. Please create another forum post.

Best regards

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