Problem With SPPB Module - Question | JoomShaper
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Problem With SPPB Module

AU

Andrey Uvikov

SP Page Builder 4 years ago

I can`t save changing. All content of sppb module was deleted

https://youtu.be/ga4UH9z4OR8

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #40257

Please hard reload your administrator link. Press CTRL + SHIFT +R (for Windows) or CMD + SHIFT + R (for MAC). Hopefully, it will work this time.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #39832

Hello Matteo Vaccarella

Thanks for notifying us. It seems like a bug. I will share it with the developers.

Best regards

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Steve
Accepted Answer
4 years ago #40124

Any luck on this? I have the same issue

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #40168

Hello Steve

It was a cache issue. Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser. Hopefully, it will be alright.

Best regards

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AU
Andrey Uvikov
Accepted Answer
4 years ago #40209

It wasnt a cache issue. I cleared and nothing change

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Steve
Accepted Answer
4 years ago #40334

You know, I had cleared my cache, even killed the browser cache and that didn't help.

This hard-reload seemed to do the trick. That's very odd, but it worked!

Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #40486

You are welcome. Yes, it works always :)

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blueoceanyyc
Accepted Answer
4 years ago #40766

Hi,

Inititally running into the same problem. And at a glance seems to be solved by hard-reload, however, that appears to be only a partial solution.

For instance if you were to pick a Joomla module, after saving it reverts back to "Select" and the module is not set. See attached screenshot.

Also adding new items to the PageBuilder module, results in this same issue of things not being saved unless you hard-refresh again and again.

Hard-refresh is not the solution that should make the PageBuilder module work. I would need to hard refresh 17 times for 17 changes. Not what I would call a functional and workable solution.

FYI - working on Safari browser (no extensions / addons)

Can this issue be escalated and forwarded to devs to find a fix?

Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #40947

Hello blueoceanyyc

It looks like a different issue. Please create another forum post.

Best regards

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