Menu Dissapear After Click On Lesson - Question | JoomShaper
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Menu Dissapear After Click On Lesson

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iig75

Extension 3 years ago

Hello, I have use SP LMS 4.0.2 and helix ultimated template 2.0.5. After I choose a some lessons for example - lesson 1.1, lesson1.12, lesson 1.13 top menu dissapear. If I click again on the same lessons menu appear again. What can I do? Where is the problem? Here are link to course: https://alc.allcute.eu/index.php?option=com_splms&view=lesson&id=10:lesson-1-1&Itemid=349&lang=en

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17 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #39990

Hello iig75

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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iig75
Accepted Answer
3 years ago #40021

Ok

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iig75
Accepted Answer
3 years ago #40152

Hello, I saw than you entered in backend of the site. What is the problem with it?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #40161

Yes, I was trying to find the error. But I could not find it. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the backup on my localhost and share the fix with you.

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iig75
Accepted Answer
3 years ago #40181

Here are, pls download it!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #40202

You have taken the backup in jpa format. Please go to Akeeba Backup configuration and set backup file type zip. Then take the backup and share.

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iig75
Accepted Answer
3 years ago #40229

ok

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iig75
Accepted Answer
3 years ago #40262

Is everything alright, now?

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iig75
Accepted Answer
3 years ago #41148

Hello, did you understand why dissapear menu after twice click on the same lesson?

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iig75
Accepted Answer
3 years ago #41575

Hello, ahve you got any idea for problem?

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iig75
Accepted Answer
3 years ago #42305

Tell me pls did you have got any idea to fix it?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #43975

My sincere apology! I somehow lost track of the issue. Yes, I have got the backup. Please share a screenshot of your issue to understand it better. I will check it on my localhost.

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iig75
Accepted Answer
3 years ago #44673

The problem is than If I click again on the same lessons the TOP MENU dissappear. After click ot the same lesson again the top menu apear again.

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iig75
Accepted Answer
3 years ago #45475

What happend to you? Did you have an interest to help me?

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iig75
Accepted Answer
3 years ago #46215

Have you got interest to answer me? If the problem is to buy component I will do. Answer me fastly, please to know what can I do?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #46588

I am really sorry for the inconvenience and delay. I have lost some storage and lost your site backup. Please post a new question about this. Our team will help you.

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iig75
Accepted Answer
3 years ago #46720

Hello, I have use SP LMS 4.0.2 and helix 3. After I choose a some lessons for example - lesson 1.1, lesson1.12, lesson 1.13 top menu dissapear. If I click again on the same lessons or choose other lessons menu appear again. VERY STANGE ISSUE! And the browser link changing too.

For example: From https://alc.allcute.eu/index.php?option=com_splms&view=lesson&id=1:lektziya-1-ms&Itemid=291&lang=bg To https://alc.allcute.eu/index.php?option=com_splms&view=lesson&id=1:lektziya-1-ms&Itemid=289&lang=bg

What can I do? Where is the problem?

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