Helix Ultimate Responsive Hide Mobile Features Doesn't Work - Question | JoomShaper
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Helix Ultimate Responsive Hide Mobile Features Doesn't Work

FG

Ferran Gispert

Template 4 years ago

Hello, good morning, I have the Helix Ultimate 2.0.5 template and in the layouts section, the hiding options for mobiles do not work for me. Specifically I have it activated in the header, if you can help me it will be great. I leave the connection in the hidden section.

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11 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #42100

Do this:

  1. From current website copy to your laptop this file: templates\shaper_helixultimate\css\custom.css
  2. Recover website from backup
  3. Upload file (custom.css) to this same location (1)

Then you should have old design, but inside Helix Options - Layout - Row Hide/Display for Tablet/Mobile should work.

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Pavel
Pavel
Accepted Answer
4 years ago #42078

Hi. I am not an employee of Joomshaper and can not see the hidden content. But I can assume the causes. Do not use hiding options if you do not know exactly how it works. For example, if you have created two sections with the same name "Header" and want to hide/display it on different devices, thereby creating duplicate ID of header and all module positions that it includes that. It is unacceptable on the same page according to HTML rules. And it can cause the problem with which you encountered.

If you need to change the Header for mobile devices, use the template settings or custom CSS to change layout in breakpoints but not Duplicate and Hiding Options

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FG
Ferran Gispert
Accepted Answer
4 years ago #42081

Hi Pavel, thanks for your answer, no i don't duplicated anything... i just trying if it works, and no... it only seems that no answer the call..

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FG
Ferran Gispert
Accepted Answer
4 years ago #42085
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #42086

Hi, checking... Setting for the row is correct, but I have to check why bootstrap class is not used on your website.

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FG
Ferran Gispert
Accepted Answer
4 years ago #42088

Thanks Paul, waiting 4 news :)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #42090

Ok found, someone kept old boostrap.min.css file from Helix Ultimate 1.1.x not a new 2.0. That's why.

I put missing classes into custom.css, but I think you made more customizations, not only template.

Also somehow you SPPB 3.7.15 loads old FontAwesome 4.7, not 5.0 as it should be.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #42092

Good advice! recode all custom HTML modules to use Bootstrap 4 columns styles.

And Yes, now you can hide row inside Helix Ultimate Options - Layout. It works.

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FG
Ferran Gispert
Accepted Answer
4 years ago #42094

Sorry, but i think not... And all the site is destroyed now and need to recover it with a safe copy... i can't understand..

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FG
Ferran Gispert
Accepted Answer
4 years ago #42095

"Ok found, someone kept old boostrap.min.css file from Helix Ultimate 1.1.x not a new 2.0. That's why."

If i recover the site and replace this file it will work?

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FG
Ferran Gispert
Accepted Answer
4 years ago #42103

Thank you very much, it worked sir

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