When I upgraded to PHP 7.4, I was not able to use the front end editor for SPPB pages. I got 503 errors whenever I attempted it.
When i downgraded back to 7.3, I could use the front end editor to edit but I can't save. The save button spools without end, and when I click "close", I get a "Forbidden Access" message.
But your documentation says that 7.4 is recommended.
Can you help?
To compare side by side, I have a cloned website, the only difference is one is on PHP 7.3 and the other on 7.4.
Your hosting provider blocked the resource loading of Page Builder. That's why the problem occurred. Thanks
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
see hidden content
Hi, I have checked and it works fine. Please check the screenshot. Thanks
That's weird... it is still spooling for me. I will try to find out if your permissions are different from mine.
Let me know what happen :)
Please see further response in hidden. Thanks.
By mistake i have deleted raw html addon and save function works fine. Please check & let me know.
Reason: Custom script does not ready for the Page Builder. That's why occurred the problem.
Delete this addon and check
I have deleted that particular raw html addon, and the page happily saved. However, I am now trying to add a simple section with 2 feature boxes and a text box and it is continuously spooling. Details in hidden.
Will you please contact your hosting provider to fix this issue.
Thanks very much. Could you kindly explain what we need to ask our our hosting provider to fix as I'm not sure I understand from the image you attached.
Many thanks.
Tell them to downgrade your PHP version 8 to 7.4
You are looking at two mirror subdomains: one already is version 7.3.32 and the other is 7.4.25.
Where did you see PHP version 8?
Subdomains site works or not?
Hi, it seems to be a problem with 7.4 not 8 or 7.3. See hidden for details.
Please check this site and let me know if you found problem.
Hi Toufiq,
Yes, I was able to get in. I tested all the addons and I was able to save them. None crashed your site.
So, I can ensure our product doesn't have problem. You need to check another hosting. Thanks
Can you explain why I can save items using the back-end edit function but not the front-end? I'm not sure that is to do with hosting.
Thanks
Will you please spend some to write a review about our product and support quality?
I already gave a 5 star review.
Thank you so much 😍
