PHP 7.4 Front End Edit Problems
Addington
When I upgraded to PHP 7.4, I was not able to use the front end editor for SPPB pages. I got 503 errors whenever I attempted it. When i downgraded back to 7.3, I could use the front end editor to edit but I can't save. The save button spools without end, and when I click "close", I get a "Forbidden Access" message.
But your documentation says that 7.4 is recommended.
Can you help?
To compare side by side, I have a cloned website, the only difference is one is on PHP 7.3 and the other on 7.4.
Toufiq
Accepted AnswerYour hosting provider blocked the resource loading of Page Builder. That's why the problem occurred. Thanks
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Addington
Accepted AnswerThat's weird... it is still spooling for me. I will try to find out if your permissions are different from mine.
Toufiq
Accepted AnswerBy mistake i have deleted raw html addon and save function works fine. Please check & let me know.
Reason: Custom script does not ready for the Page Builder. That's why occurred the problem.
Delete this addon and check
Addington
Accepted AnswerI have deleted that particular raw html addon, and the page happily saved. However, I am now trying to add a simple section with 2 feature boxes and a text box and it is continuously spooling. Details in hidden.
Toufiq
Accepted AnswerWill you please contact your hosting provider to fix this issue.
Addington
Accepted AnswerThanks very much. Could you kindly explain what we need to ask our our hosting provider to fix as I'm not sure I understand from the image you attached.
Many thanks.
Addington
Accepted AnswerYou are looking at two mirror subdomains: one already is version 7.3.32 and the other is 7.4.25. Where did you see PHP version 8?
Addington
Accepted AnswerHi, it seems to be a problem with 7.4 not 8 or 7.3. See hidden for details.
Addington
Accepted AnswerHi Toufiq,
Yes, I was able to get in. I tested all the addons and I was able to save them. None crashed your site.
Toufiq
Accepted AnswerSo, I can ensure our product doesn't have problem. You need to check another hosting. Thanks
Addington
Accepted AnswerCan you explain why I can save items using the back-end edit function but not the front-end? I'm not sure that is to do with hosting.
Thanks
Toufiq
Accepted AnswerWill you please spend some to write a review about our product and support quality?