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Cannot Save Page when adding a link

Asked by kweb 4 years ago Last activity 4 years ago

Hi there,
I have a strange behavoir going on on my site. When I want to create a new page and add a link inside the textblock addon, I cannot save my page anymore. When I click on "save" I get a notification from my browser if I want to leave this website. I just can click "yes" or "abort" - but I cannot save my page. I already tried a diffrent browser - but its still happening. When I have a text without a link then I can save the page without problems. Can you help me out?

kweb

Accepted answer

Marked as the solution
Toufiq Senior Staff

Before copy paste your content please copy paste on your notepad then move it on your text addon. Thanks

9 more replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked this page and it works fine. You have to use the tinymce editor.

-Thanks

kweb Asked this

Hi Toufiq,
when I try to add a link to your page Im getting this error again. I have created a video what I do:

https://www.youtube.com/watch?v=MnoUdn0fH44

I have also tried to edit this page from an other machine - same results....

kweb

Toufiq Senior Staff

https://prnt.sc/1z50byl

I have checked both side. Front end and backend. It works fine without having any issue.

-Thanks

kweb Asked this

This is strange - I tryied on my 3rd machine - same results. Can you try to paste the html in the hidden content to this page and tell me if this works for you? At the moment any links are included I get this browser message.

kweb

kweb Asked this

Thanks - copying to notepad ++ with the non-html version worked - I tried to paste the html code. I thought this would be much better.

Toufiq Senior Staff

Junk code occurred the problem when you made the copy

kweb Asked this
4 years ago · edited

Ok, I have to correct myself - I am receiving same error again. What I did:

I copied my terms from an other website. I pasted the text into notepad ++. Now I copied the code to the page - everything okay - at this moment I wrote here. But now all my links were unlinked, so I started to add the link manually. After that - same problem again. Now I even cannot paste the text any more - the error appears again.

Edit: I dont think it has to do with the code itself. I already try to copy an other code from my website. This code is clear html - no junk or whatever in it - same problem - I cannot safe. This is so wiered - building up about 100 websites now - but never had something like that...

kweb Asked this

Ok just for info: It has to do with the provider. I tried to copy the same code on my server with all the same settings - here its working fine. Seems like the provider does not accept to paste URLs from privacy policy like google and so on....thats so wiered. thanks anyway.

Toufiq Senior Staff

You are most welcome :)

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