Portfolio Drill Down Not Working From The PORTFOLIO - Question | JoomShaper
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Portfolio Drill Down Not Working From The PORTFOLIO

IS

Integrin Enterprise Solutions

Extension 3 years ago

Hi, I'm using SP Simple Portfolio with floox template, And i have removed the menu items under PORTFOLIO menu. As the Menu items are needed only for selecting the layout, i have pre-selected a layout from /administrator >> Extensions >> Modules >> Portfolio >> Portfolio Module >> [Select Layout Settings] & Columns, Portfolio Drilldown works only when i select a menu-item from PORTFOLIO Menu, In a production system, i would imagine the administrator will preselect the Portfolio > Layout Settings from Administrator menu and not have the user select the Layout from PORTFOLIO > Menu Item; As i mentioned earlier, the portfolio drilldown only works when i select a Portfolio > Menuitem, but when i navigate tot he item > Drilldown without clicking the Portfolio > Menu item, the drill down shows a 404, i'm also able to reproduce the issue in cleaninstall of floox template using Quickstart package.

I have captured the details in the included video, pls can you assist https://youtu.be/mbNUrrwS8SQ

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36 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #44120

I have installed the latest version of Simple Portfolio Extension. Which wasn't included inside the Quickstart pack of Floox. Thanks

https://www.joomshaper.com/joomla-extensions/sp-simple-portfolio

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #42767

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please don't disable the layout menu. If you no need the layout menu then you can hide from it menu item. But, To check the details you need the menu item of layout.

-Thanks

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #42837
Thanks Toufiq for the response, however this issue occurs even when i do not disable the Layout menu, i have captured the details & issue in an installation based on Quickstart floox template without any custom changes, Pls advise 

youtu.be/u3IUrg-0qyM
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43015

Hi, Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43092

Thanks Toufiq for looking into this, i have granted access to our dev environment and provided details in the hidden area

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43098

Can you give me FTP access? Cause, After disable SEF the link works fine. Thanks

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43100

Thanks Toufiq for looking into this, if you need files to be dropped in a specific location pls let me know and i can drop the files, this is my laptop, and i'm unable to grant FTP access

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43109

Delete the override simple portfolio directories and rename the .htaccess file (Just for the check)

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43154

Thank you Toufiq for your suggestion, just to make sure i do the right thing, pls can you give the full directory path, that needs to be removed, also i will be trying this in www.dev1.integrines.com/administrator (Please note dev1)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43213

Screenshot at Nov 16 12-42-30.png

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43286

Thanks for the details Toufiq,

Before renaming .htaccess clintu2@lt-clintu2:/var/www/html/floox_quickstart_j3_v1.9/www.integrines1.com$ find . -name .htaccess ./plugins/editors/acyeditor/acyeditor/.htaccess ./libraries/vendor/.htaccess ./administrator/components/com_acymailing/logs/.htaccess

After renaming .htaccess clintu2@lt-clintu2:/var/www/html/floox_quickstart_j3_v1.9/www.integrines1.com$ find . -name .htaccess [No file]

Renamed to .htaccess_ORIG clintu2@lt-clintu2:/var/www/html/floox_quickstart_j3_v1.9/www.integrines1.com$ find . -name .htaccess_ORIG ./plugins/editors/acyeditor/acyeditor/.htaccess_ORIG ./libraries/vendor/.htaccess_ORIG ./administrator/components/com_acymailing/logs/.htaccess_ORIG

Also removed the overrided Simple Portfolio Directories [Folder contents below] clintu2@lt-clintu2:/var/www/html/floox_quickstart_j3_v1.9/www.integrines1.com/templates/shaper_floox/html$ ls com_content com_search layouts mod_articles_latest mod_breadcrumbs mod_login mod_search mod_tags_similar pagination.php com_mailto com_users mod_articles_categories mod_articles_popular mod_languages mod_menu mod_tags_popular modules.php

and I restarted Apache Web server after the above to make sure,

Even after making the above change, i get the same results, and you can access the environment using the below url >> dev1.integrines.com/index.php/component/spsimpleportfolio/ and administrator details are given in the hidden section

Pls can you assist
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43291

Give me time, please

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43292

I am checking...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43299

I have checked your site and it works fine after applied some feature.

https://drive.google.com/file/d/1S5VUQLy6aAS0sYMYSoMubt_bmha05SWs/view

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43399

Thanks Toufiq for sharing the video, backup and insights, i'm probaly getting closer, but not quiet, i have captured my experience in the included video >>> https://youtu.be/9gwqopNa7DU

I'm not using your backup file yet, as i want to get to the root cause of the issue. Pls can you assist

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43406

Including url and access details in hidden area as needed

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43426

Share your FTP access

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43524

Sure thing Toufiq, i will work with our IT and provide you access shortly, Pls bear with me

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43581

Sure. Thanks

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43703

Toufiq, I have shared the FTP details in the hidden section, pls advise

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43705

And server details included below

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43712

Permission denied to delete override Simple Portfolio extension

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43720
Toufiq, this has been addressed, pls can you check now
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43731

Check the screenshot.

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43742

Hi Toufiq, while solving the permission issue the document root of the site is changed and a new folder www.integrines1.com_root >>> see the included screenshot, however your screenshot refers to the older document root, pls can you logout and relogin to sftp, let me know how this goes

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #43810
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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #43905
Sorry about that Toufiq, site is up & running now 
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #44051

Please check now. I have updated the Simple Portfolio Extension. Thanks

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #44100

Thank you Toufiq. This works now, Pls can you let us know what change you had made for this to work, so that we can document this for our other environments.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #44108

Just updated the Simple Portfolio extension. Thanks

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #44118

Thanks Toufiq, can you clarify what you mean by "Updated the Simple Portfolio extension", Did you copy the Simple Portfolio extension from an updated version, i stood up the site from floox_quickstart_j3_v1.9.zip, are you suggesting the Simple Portfolio extension that comes as part of floox_quickstart_j3_v1.9.zip has this issue and does not work and i need to update the Simple Portfolio extension that comes as part of floox_quickstart_j3_v1.9.zip with another version i.e. whatever you have updated in dev1.integrines.com site? Pls can you clarify, In other words, if i stand up a site using floox_quickstart_j3_v1.9.zip should i copy the Simple Portfolio extension from dev1.integrines.com [that you had updated now] to all our sites. Appreciate all your help with this

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #44145

Thank you Toufiq, how do you recommed performing the upgrade, i tried to upgrade the Plugin using Administrator the administrator correctly identified the version to be updated is 2.0.5 however i'm getting the below error when trying to upgrade > https://prntscr.com/20idd99; Pls can you advise.

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #44185

Thanks Toufiq for persevering and helping all the way, the above was a permission issue on our side and we have fixed it, and the environment is working great, i also was able to standup a new environment using quickstart and apply the above fix (i.e. upgrade Simple Portfolio extension using administrator) and get it to work,

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #44208

Glad to know that you have got the solution. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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IS
Integrin Enterprise Solutions
Accepted Answer
3 years ago #44255

Sure thing Toufiq, glad to provide feedback,

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #44265

Thank you so much :)

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