I Can't Import .json - Question | JoomShaper
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I Can't Import .json

C

CalzadosFAL

SP Page Builder 4 years ago

I can't import .json template into SPPageBuilder. I give it to import, I select the file and it does nothing, in other projects it does it without problem. What can happen?

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27 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44289

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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C
CalzadosFAL
Accepted Answer
4 years ago #44291

perfect, I'm waiting for news

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44293
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C
CalzadosFAL
Accepted Answer
4 years ago #44305

I can not see anything.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44306

Administrator access doesn't work.

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C
CalzadosFAL
Accepted Answer
4 years ago #44307

I can enter without problem, I pass it again

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44309

This accsss doesn't work. Did you checked your end?

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C
CalzadosFAL
Accepted Answer
4 years ago #44312

I enter without any problem, I do not copy the asterisks in the forum.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44316

Sorry! It doesn't work. Thanks

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C
CalzadosFAL
Accepted Answer
4 years ago #44317

Can't enter the administrator or import .json doesn't work?

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C
CalzadosFAL
Accepted Answer
4 years ago #44318

I pass the password again, the problem is that the asterisks are not copied

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44323

Please make an email at <2>[email protected]

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C
CalzadosFAL
Accepted Answer
4 years ago #44552

Good morning, do you know if it takes a long time to answer from support?

I sent an email more than 24 hours ago and I have no reply.

I have reinstalled a new joomla and I have the same error in SPPagebuilder, I cannot import .json, nor add sections nor import templates.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44571

Let me your email address. Thanks

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C
CalzadosFAL
Accepted Answer
4 years ago #44572

ok

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44574
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C
CalzadosFAL
Accepted Answer
4 years ago #44575

I can not see anything.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44576

download.png

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C
CalzadosFAL
Accepted Answer
4 years ago #44577

yo veo la página de administrator sin problema

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C
CalzadosFAL
Accepted Answer
4 years ago #44580

I do not know what happens that now it looks without styles, 5 minutes ago it looked good

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44581
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C
CalzadosFAL
Accepted Answer
4 years ago #44582

I have recovered a copy of last night and now you can enter

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44583

Please downgrade your PHP version 8 to 7.4 and let me know. Thanks

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C
CalzadosFAL
Accepted Answer
4 years ago #44585

Changed and it seems to work without a problem. Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44592

Glad to know that your problem solved. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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C
CalzadosFAL
Accepted Answer
4 years ago #44593

OK perfect!!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #44594

:)

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