SP PAge Builder - Form Builder - Reply-To: {{email}} - Question | JoomShaper
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SP PAge Builder - Form Builder - Reply-To: {{email}}

M

Marco

SP Page Builder 4 years ago

Hello,

I have a problem with my email form or rather with the emails sent.

Everything works very well, however the mail sent to the email address in the "Recipient Email" field cannot be sent to the correct email address when replying, even though the "Email Headers" field specifies Reply-To: {{email}} and the "Field Name" field in the email element also specifies "email". The email address in the Joomla configuration is used.

Have I misunderstood something here? Or is this related to some update of Joomla or SP Page Builder? I imagine that this already worked!

Greetings - Marco

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #44371

Hello Georg Fournarakis

Please use different emails in From Email and Recipient Email box. Make sure that you are using Global Configuration email in the from email box only. This {{email}} variable takes the email user gives on the frontend. Please follow this documentation. Hopefully, this will solve your issue.

Best regards

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M
Marco
Accepted Answer
4 years ago #44491

thank you for the answer Ofi Kahn,

the description I already knew - I tested it, I must, since an update of SP Page Builder, in the field "From Email" mandatory deposit the email address of the Joomla server configuration, I did, works now also. But this was not necessary before the update, right?

Thanks!

Greetings - Marco

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #44551

No, dear. It is necessary since the addon creation. Anyway, I am glad that the issue is solved.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory. This will inspire us to improve.

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