Solved SP Page Builder

SP Page Builider 3.8.1 Joomla 4 BLOCK not loading Error 502

Asked by Michal 4 years ago Last activity 4 years ago

Hello,

PRO version has problem with block loading. LITE version no problem. PRO version not loading. Joomla 4. Reinstall cache clean. Joomla reinstal - nothing helped.

POST error 502 to IP (my hosting IP)
strinct-origin-when-cross-origin

Layouts no problem. Just blocks
this URL:
/index.php?option=com_sppagebuilder&view=ajax&format=json&callback=pre-section-list

returns (502):
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request

Reason: Error reading from remote server

Accepted answer

Marked as the solution

Michal Asked this

4 years ago

TEST

12 more replies

Toufiq Senior Staff

4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

Michal Asked this

4 years ago

See hidden content

Michal Asked this

4 years ago

Still opened.

Just curious to accept my own answer as solution..

Michal Asked this

4 years ago

Hello, what new about this case ?

Toufiq Senior Staff

4 years ago

Please fix this issue via contacting your hosting server.

https://prnt.sc/20yd215

Toufiq Senior Staff

4 years ago

I have checked your site using my hosting and it works fine. Please check the hidden content. Thanks

Michal Asked this

4 years ago

Hello,

One way you have right. It seems to be OK on your hosting. have no idea why.

However I test few thing and one is interessant to me. If I am logged out from joomla SP builder account - I mean if I am using fake password, Blocks are loading correctly, fast, no problem at all, just I cant use them because not logged in.

When I insert correct credential, Block error 502.

So I have suspitious than you use other method for Block access authorisation than in Layout authorisation to your servers. Therefore Layout works fire. There is something different between blocks and layouts
Yes, this should be my hosting blocking, but because something is not good.

But why is it good on Blocks without sp builder credentials ?
Why Layouts have no problem ?

Toufiq Senior Staff

4 years ago

Did you contact your hosting provider?

Michal Asked this

4 years ago

Hello,

Yes, I did. They migrate web to new server trying debug problematic URL then told me, that is application layer problem and they are sorry, but have no chance to help me.

Sorry, by me is also application layer problem. How can you otherwise decribe, that block load without problem, if I am not logged-registered to sp builder PRO. and layout loading without probleme.

Go to code auth differences between block and layouts. There must be some difference in authorisation handling. In authorisation or soon afrer.

Or send me that two codes, will compare myself.

Michal Asked this

4 years ago

Also this code from hosting provider:

(see hidden)