SP Page Builider 3.8.1 Joomla 4 BLOCK Not Loading Error 502
Michal
Hello,
PRO version has problem with block loading. LITE version no problem. PRO version not loading. Joomla 4. Reinstall cache clean. Joomla reinstal - nothing helped.
POST error 502 to IP (my hosting IP) strinct-origin-when-cross-origin
Layouts no problem. Just blocks this URL: /index.php?option=com_sppagebuilder&view=ajax&format=json&callback=pre-section-list
returns (502): Proxy Error
The proxy server received an invalid response from an upstream server. The proxy server could not handle the request
Reason: Error reading from remote server
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Toufiq
Accepted AnswerPlease fix this issue via contacting your hosting server.
Toufiq
Accepted AnswerI have checked your site using my hosting and it works fine. Please check the hidden content. Thanks
Michal
Accepted AnswerHello,
One way you have right. It seems to be OK on your hosting. have no idea why.
However I test few thing and one is interessant to me. If I am logged out from joomla SP builder account - I mean if I am using fake password, Blocks are loading correctly, fast, no problem at all, just I cant use them because not logged in.
When I insert correct credential, Block error 502.
So I have suspitious than you use other method for Block access authorisation than in Layout authorisation to your servers. Therefore Layout works fire. There is something different between blocks and layouts Yes, this should be my hosting blocking, but because something is not good.
But why is it good on Blocks without sp builder credentials ? Why Layouts have no problem ?
Michal
Accepted AnswerHello,
Yes, I did. They migrate web to new server trying debug problematic URL then told me, that is application layer problem and they are sorry, but have no chance to help me.
Sorry, by me is also application layer problem. How can you otherwise decribe, that block load without problem, if I am not logged-registered to sp builder PRO. and layout loading without probleme.
Go to code auth differences between block and layouts. There must be some difference in authorisation handling. In authorisation or soon afrer.
Or send me that two codes, will compare myself.
Michal
Accepted AnswerHello,
Next ivestigation and really seems to be hosting problem. Or SP builder long URI problem, matter of view...
fixed on apache by .htaccess set:
<IfModule mod_substitute.c> SubstituteMaxLineLength 20M </IfModule>
So solved. Close ticket please.