Settings are Changing It Self.
Peter Kjeldsen
Hi... When I tried to move a simpel photo on slide from picture one to picture 2 the slide text changed from middle to the top on all 4 photos. WHY? I did not change this setting. Now I have to use time to correct this fail. My experince is that many things is not working correct. Also tables are not perfect. The other day I used 4 hours withour coming nowhere. I gave up. When you update SP page builder direct in Joomla it change from pro to standard. It do not update the Pro to Pro. So after update I need to download and install Pro again. WHY? Many things are working and when a fail happen I think I do it wrong. After some hours I give up trying to work with some feauters. Br. Peter
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
Note: Please share an screenshot that you expect on your slider.
-Thanks
Peter Kjeldsen
Accepted AnswerHi Toufiq The slider text was in the middle. The text moved on all slidephotos to the top because I moved second slide photo to number one? Best regards Peter
Peter Kjeldsen
Accepted AnswerHi Toufiq Now it is ok. Thank you. But why is it changing? It is not the first time I see this? Br. Peter
Toufiq
Accepted AnswerLet me know if you face this issue again. Will you please spend some to write a review about our product and support quality?
Peter Kjeldsen
Accepted AnswerHi Toufiq Now I updated SP page builder again. And it changed all again. I am not working in SP page builder currently because I think it is waste of time. There are too many issues. I am actually sorry that I have bought SP when it does not work optimally.
It should not change settings when I make an update. I will not work in SP now because it change settings. Sorry.
Br. Peter
Toufiq
Accepted AnswerWhich settings are changed after update? Can you tell me? I will share with our developer team. Thanks
Peter Kjeldsen
Accepted AnswerDear Toufiq The potitions settings in the slider text has changed. If I update live it update SP pagebuilder from PRO to free edition. So after update SP I need to download and install PRO in all pages one more time after I allready have updated. Br. Peter
Toufiq
Accepted AnswerPlease apply this process before live update page builder pro version.
https://drive.google.com/file/d/10JALVGJ4qAw-MtEaM8OVNKlA9tQ1wGmX/view
If you did update then please download page builder pro version and install it on your site via extension manager.
-Thanks