I Can't Pay For The Extension Via PayPal At The Last Stage, A Window Appears: - Question | JoomShaper
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I Can't Pay For The Extension Via PayPal At The Last Stage, A Window Appears:

F

Fedor

General 3 years ago

I can't pay for the extension via PayPal At the last stage, a window appears: Payment Details Your payment will be handled by our merchant, FastSpring. Please click on the button below to proceed with completing the payment. And it does not redirect further! What to do?

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #45000

Hello Fedor

Please try it again. If you see any error message, then take a screenshot and share with us. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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Pavel
Pavel
Accepted Answer
3 years ago #45008

I can't pay for the extension via PayPal At the last stage, a window appears: Payment Details Your payment will be handled by our merchant, FastSpring. Please click on the button below to proceed with completing the payment. And it does not redirect further! What to do?

Сначала откройте сайт PayPal и выполните вход в аккаунт. Затем совершайте операцию (с нуля) на сайте Joomshaper. Похоже у FastSpring проблема с редиректом если вход в PayPal не выполнен до совершения платежа.

First open the PayPal website and log in to the account. Then make an operation (from scratch) on the Joomshaper website. It looks like FastSpring has problem with redirect if the log in in PayPal is not fulfilled before the payment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #45024

Thanks Pavel for the input to the issue. Please follow the procedure, Fedor and let me know the outcome.

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