why can't i see 404 - Forum | JoomShaper
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why can't i see 404

Asked by Marek N 4 years ago Last activity 4 years ago

9 replies

Paul Frankowski Senior Staff
4 years ago · edited

Hi Marek,

This is not always Joomshaper bug, you should know it as webmaster.

  1. Check if you have .htaccess file with orginal Joomla content.
    In many cases, cPanel change content of it if you change PHP version etc.

  2. Then check what other default files you have in root folder, maybe error pages files as well.

  3. Always you can switch template to Protostar default and recheck. If that view still will be there - contact with hosting support. If not, let me know.

Paul Frankowski Senior Staff

Have you tried (point 3) ?

Paul Frankowski Senior Staff
  1. Joomla 3 or Joomla 4 ?
  2. Share access to Joomla Admin.
Marek N Asked this

https://prnt.sc/22b3ntp

I thought the matter was simpler

I wrote on an example

my biggest problem is: https://korabgarden.pl/pl/

after the update, the site fell terribly:

Protostar is ok =404
as I give php 7.4 is ok
hosing says it doesn't work on php8

Marek N Asked this
4 years ago · edited

admin

Paul Frankowski Senior Staff

I cannot fix template php code here. So by now you have to keep PHP 7.4 or install extra extension that can manage joomla errors.

Ostrzeżenie!
Nie masz praw dostępu do zaplecza witryny.

So I cannot login and check also.

Marek N Asked this

Sorry
I must have confused something with login credentials
I checked now and they should be ok

Marek N Asked this

hi
Is the topic topical?

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