Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.
Note: Before provide me the access, Please keep an backup of your site.
https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view
Please check the possible area
- Check console area and share a screenshot
- Disable override addon and let me know the template name
- When you will check the console, please check also the network area.
-Thanks