Page Builder Stopped Working - Question | JoomShaper

Page Builder Stopped Working

SP

Shrikantha Prabhu

SP Page Builder 3 years ago

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My front page is not editable after I updated to Page Builder 3.7.8. Can you please help! Shree

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #3748

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

Note: Before provide me the access, Please keep an backup of your site.

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

Please check the possible area

  1. Check console area and share a screenshot
  2. Disable override addon and let me know the template name
  3. When you will check the console, please check also the network area.

-Thanks

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