After the update, the slideshow in the desktop version stopped working. But if you switch to the mobile version everything works. After that, if you go to the desktop, everything works, but all positions are shifted
Solved
SP Page Builder
Slideshow stopped working after update SP Page Builder
Accepted answer
Marked as the solution
Serg Asked this
Thank you, but my problem no longer needs to be solved. It was decided without you. Toufiqur Rahman helped me. Solved my problem very quickly.
16 more replies
Rashida Rahman Staff
Hi there!
Thanks for contacting us.
Did you mean the slider in your homepage? I have just visited your site and the slider is looking good at my end. Please check the screenshot in the hidden content box.
Kindly share your issue with a screencast to understand it better.
Best Regads
Serg Asked this
2 years ago
· edited
I sent you a link to a page on which the Slideshow does not work. What does this have to do with the home page? This is the product page. Plus, if I create a new slide show, it doesn’t appear at all. There is a link to my page in hidden messages
Rashida Rahman Staff
Hi Serg,
Really sorry for the unwanted delay.
Thanks for the details. Would you please share your admin access to check the issue for you?
Best Regards
Serg Asked this
I have provided you with data
Rashida Rahman Staff
Thanks for the admin access.
I have checked your backend. You are using PHP 8.1 and Joomla 5 there. The Konstra template is not compatible with Joomla 5 yet. Would you please try with Joomla 4 and PHP 8.0 and let me know if it helps?
Best Regards
Serg Asked this
2 years ago
· edited
This happened on Joomla 4 and PHP 8.0.
Everything worked without problems until I updated the builder to the latest version.
Ofi Khan Staff
Hello Serg
Apology for the inconvenience. I would like to check your issue. But your site is not loading. Is there any location restriction? Then allow Bangladesh (country) to check your site.
Best regards
Serg Asked this
2 years ago
· edited
Hello. I contacted the company that owns my server. There's a problem right now, so the site isn't working.
Serg Asked this
The site should already be working. Check it out when you have time.
Serg Asked this
Were you able to access the site?
Serg Asked this
HELLO
Ofi Khan Staff
Apology for the delay. This link is not working.
Serg Asked this
I don't know why it doesn't work. I didn't set any restrictions.
Serg Asked this
Tell me what error the site gives
Ofi Khan Staff
Slideshow looks fine here:
Serg Asked this
I tried it on different devices. It doesn't work for me and my friends. If I go to the mobile view it works there. After this, it starts working in the desktop version. As in the screenshots that I sent earlier
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