After The Update To Helix 3 - Question | JoomShaper
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After The Update To Helix 3

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Igor

SP Page Builder 3 years ago

After the update to Helix 3, the carousel does not work and the pictures from the main page disappeared

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10 Answers
Ugur Uygur
Ugur Uygur
Accepted Answer
3 years ago #47001

This is an old version. Joomla 4 compatibility update.

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I
Igor
Accepted Answer
3 years ago #47061

what do you suggest,upgrade to Joomla 4 ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47153

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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I
Igor
Accepted Answer
3 years ago #47279

Hi,

thanks for coming back to me. I removed the site from the hosting and installed a backup. Didn't update Helix, but installed Page Builder update. For a couple of hours everything was fine, but then the pictures disappeared again and the carousel stopped working. Look here please Thanks

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Igor
Accepted Answer
3 years ago #47282

my mistake , I have updated Helix by mistake on the server, and thought that only on the local computer. So you can see the site after the update.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47284

After disabling the JCH_optimize plugin now it works fine.

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I
Igor
Accepted Answer
3 years ago #47288

Yes thank you ! I still have a question - can I switch to Jomla 4

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47289

Sure. Before switch Joomla4. You should make sure that your all of extensions are up to date for Joomla 4. Thanks

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I
Igor
Accepted Answer
3 years ago #47291

Thanks again for the great support !

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #47364

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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