After the update to Helix 3 - Forum | JoomShaper
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After the update to Helix 3

Asked by Igor 4 years ago Last activity 4 years ago

After the update to Helix 3, the carousel does not work and the pictures from the main page disappeared

10 replies

Ugur Uygur
4 years ago · edited

This is an old version. Joomla 4 compatibility update.

Igor Asked this

what do you suggest,upgrade to Joomla 4 ?

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Igor Asked this

Hi,

thanks for coming back to me.
I removed the site from the hosting and installed a backup.
Didn't update Helix, but installed Page Builder update.
For a couple of hours everything was fine, but then the pictures disappeared again and the carousel stopped working.
Look here please
Thanks

Igor Asked this

my mistake ,
I have updated Helix by mistake on the server,
and thought that only on the local computer.
So you can see the site after the update.

Toufiq Senior Staff

After disabling the JCH_optimize plugin now it works fine.

Igor Asked this

Yes thank you !
I still have a question - can I switch to Jomla 4

Toufiq Senior Staff

Sure. Before switch Joomla4. You should make sure that your all of extensions are up to date for Joomla 4. Thanks

Igor Asked this

Thanks again for the great support !

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