Template Newsberg - Question | JoomShaper
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Template Newsberg

R

ralf

Template 3 years ago

I have reinstalled the template several times (J3 and J4). each completely updated or not. with both variants i have the problem of not being able to upload a picture of my own in a article under the blog option. now i have no more advice and ask for help. screenshot attached. the testdomain is http://psg.famgrund.de thank you

https://prntscr.com/23odyqv

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11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48426

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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R
ralf
Accepted Answer
3 years ago #48429

Dear Toufiq, the Access is in then hidden Content. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48431
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R
ralf
Accepted Answer
3 years ago #48432

sorry, please try again. I just checked it out

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48434

Super admin access please

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R
ralf
Accepted Answer
3 years ago #48436

it`s done.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48439

I have checked your site my localhost and our server. It works fine without having any problem. You can check also.

http://helix-framework.org/user/psg/administrator

-Thanks

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R
ralf
Accepted Answer
3 years ago #48447

hello, yes it works on your server. do you have an idea why not with my hoster

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48476

Please contact your hosting provider why it does not work. Also, You can share console error to your hosting provider. Thanks

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R
ralf
Accepted Answer
3 years ago #48522

hello toufiq, my hoster says it's not up to him. I have now installed a local server (xampp) and made a local installation. unfortunately the problem remains there too

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48650

Did you show them my URL which is works fine?

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