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Form Builder

Asked by Daniel 4 years ago Last activity 4 years ago

Hi Joomshaper Team
I've just updated a website to Joomla 4.0.5 and Pagebuilder 3.8.1 and now my Forms (crated with Form Builder) will not send any emails and will not show a successful message after pressing the submit button.
Is this a known issue? What can i do to solve the issue?

Thanks and regards,
Dan

5 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Please make sure that, your form builder doesn't placed on inner row and you are use PHP 7.4.

-Thanks

Daniel Asked this
4 years ago

Hi Toufiq

Thanks for your reply.
I've checked PHP: its 7.4

I am not sure what you mean with inner row?

I've added the login details in the hidden Section.

Thanks and regards,
Daniel

Toufiq Senior Staff
4 years ago

Super administrator access, Please. Thanks

Daniel Asked this
4 years ago

Super Administrator Access granted. Thanks for checking.

Toufiq Senior Staff
4 years ago

Please contact your hosting provider and ask them to solve the issue. Thanks

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