The Form Builder does Not Send Emails - Question | JoomShaper
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The Form Builder does Not Send Emails

Dmitry Goncharov

Dmitry Goncharov

SP Page Builder 8 months ago

sending emails is configured via SMTP server. Test emails from the site leave and arrive at the specified mailbox. But when sending from the form, nothing comes.

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Dmitry Goncharov
Dmitry Goncharov
Accepted Answer
8 months ago #128744

Is there an answer?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #128790

Hello Dmitry Goncharov

I have checked your site and it is working fine.

Best regards

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Dmitry Goncharov
Dmitry Goncharov
Accepted Answer
8 months ago #128830

Sending to test mail does not work

https://mega.nz/file/PyZT3RLD#Ef8qJccbYL4J1IN64F0zrHjm4m6kDKOdkYVROHlPjjg

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #128908

Please use the same email address in From Email that is set in your Global Conguration -> Server settings. Also, in the Recipient Email, use real email address. Then check it.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #129020

I have checked that page form builder settings. There was some unused variables. I have removed these and only used two variables that you have used. It is working now. I have got the test email. Please test yourself.

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Dmitry Goncharov
Dmitry Goncharov
Accepted Answer
8 months ago #128995

https://disk.yandex.ru/i/jwfFQVhRzkbl3Q - Email in the global configuration https://disk.yandex.ru/i/Bv13REguyNHzWQ - Email as in the global configuration https://disk.yandex.ru/i/MvcCVvS8u3dLpg - Real email

The message still does not come to the test email

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Dmitry Goncharov
Dmitry Goncharov
Accepted Answer
8 months ago #129132

So the form won't work if there are unused variables in it? I didn't know that. Thank you. I'll check again

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Dmitry Goncharov
Dmitry Goncharov
Accepted Answer
8 months ago #129133

Everything works. Thanks for the help

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #129158

You are welcome 😊

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