Hi!
I have Joomla 4.0.5 and the newest version of Helix and of he Template Yamas.
When an arcticle is linked to the menu and the article is called, I get error "icon::print_popup not found".
I now lost 2 days of my worktime to solve problems with this template.
(F.i. the template does not work, when the Joomla website is set to "offline").
Thanks for your help!
Domain: www.fabrik-am-see.com is registered for your joomshaper licence, but does not appear in your domainlist below.
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Please follow the instructions.
Go to the file location & download the zip file. Then replace with existing default.php file
templates/your_template/html/com_content/article/default.php
-Thanks
Works.
Thank you!
You are most welcome. Will you please spend some to write a review about our product and support quality?
Hi, I also use this template, changed the default.php but now I get another error:
500
icon::email not found
pls look here: https://juliane.kerait.de/datenschutz
thanks
Tobi
@Tobias Lange please provide me the Joomla administrator access via hidden content area. Thanks
Hey Toufiq,
Thanks for the quick reply. Pls see as requested.
Also, please be aware that we're working on a 2nd website with the same template. Thus, thanks for letting us know how to exactly fix it and make it replicable.
Username and password do not match or you do not have an account yet.
pls try again... sorry for the inconvenience.
Need super admin access.
done!
Check now. Thanks
looks good Toufiq, superb.
please post the solution, so we can apply it to the 2nd website, which is next to work on.
thanks!
Small one, still, Toufiq...
At the bottom of each joomla post, one can see "HELIX_TAGS".
Looks like some unwanted leftover?
Add this language code inside the language file.
language/en-GB/en-GB.tpl_shaper_yamas.ini
HELIX_TAGS="Tags"
-Thanks
ok, will do so, Toufiq. Tanks!
So, what about the general fix (for our 2nd website)?
If you need more help, Please let me know. Will you please spend some to write a review about our product and support quality?
Hello, I am having the same issue. I posted another thread, but I don't seem to be getting anymore responses to my post.
https://www.joomshaper.com/forum/question/13361
I replace the above file. I was then getting the 500 icon::email not found as opposed to the print icon error.
http://paulbuchanan-com.stackstaging.com/message
Please advise
@Dayle Lunn replied your forum post. Thanks
I have just run into this same problem. I changed the default.php as above and got the error icon::email not found.
How can I fix this? It seems to affect only certain pages.
Credentials in hidden content
Please check now. Thanks
That fixed it - thanks Toufiq!
You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)
This refers to solution posted (#61572) re HELIX_TAGS.
I have issue on the HELIX_TAGS at the bottom. This was after fixing my Affility template with the default.php file.
I followed the instruction of adding to language file this HELIX_TAGS="Tags"
/launguage/en-GB/en-GB.tpl_affility.ini
But, it is still there.
Running J5.0.3 with Affility template
Appreciate any help. Thanks.
Will you please provide me the Joomla administrator access & FTP access to check the issue?
