icon::print_popup not found 500 error displays when trying to view any article on Yamas template.
Please advise as to how to fix this! (see "messages" item in menu)
icon::print_popup not found 500 error displays when trying to view any article on Yamas template.
Please advise as to how to fix this! (see "messages" item in menu)
Hi there!
Sorry for the inconvwnience.
Would you please check the following conversation to see if it helps?
https://www.joomshaper.com/forum/question/10628
Best Regards
Hello
I have done this and now I get a slightly different error
500 icon::email not found
There is no information on the above thread n how to fix this myself
Any update on this please? The problem is still not resolved. Current error:
500 icon::email not found
Please can I get a response to this as it's getting quite urgent now
The solutions in the link provided did not solve this issue for me!
Please provide me the Joomla administrator access. I will check & get back to you soon. Thanks
Hi there, Please check now. Thanks
It would be helpful to share the fix for others who have the same problem please? Thanks!
@Ruth Will you please provide me the Joomla administrator access to check the issue?
Same issue.Working locally so no access available, please just share the fix that is needed?
Please enable the debug mode and share your site url to see the issue. I will share the solution. Thanks
It seems not been fixed yet, I have the same issue on my template.
500 icon::email not found
Can you advice based on the debug?
This is the debug message:
Call stack
1 () JROOT/libraries/src/HTML/HTMLHelper.php:141
2 Joomla\CMS\HTML\HTMLHelper::_() JROOT/templates/yamas/html/com_content/article/default.php:180
3 include() JROOT/libraries/src/MVC/View/HtmlView.php:415
4 Joomla\CMS\MVC\View\HtmlView->loadTemplate() JROOT/libraries/src/MVC/View/HtmlView.php:203
5 Joomla\CMS\MVC\View\HtmlView->display() JROOT/components/com_content/src/View/Article/HtmlView.php:244
6 Joomla\Component\Content\Site\View\Article\HtmlView->display() JROOT/libraries/src/MVC/Controller/BaseController.php:660
7 Joomla\CMS\MVC\Controller\BaseController->display() JROOT/components/com_content/src/Controller/DisplayController.php:121
8 Joomla\Component\Content\Site\Controller\DisplayController->display() JROOT/libraries/src/MVC/Controller/BaseController.php:693
9 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143
10 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/components/com_content/src/Dispatcher/Dispatcher.php:56
11 Joomla\Component\Content\Site\Dispatcher\Dispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361
12 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/SiteApplication.php:208
13 Joomla\CMS\Application\SiteApplication->dispatch() JROOT/libraries/src/Application/SiteApplication.php:249
14 Joomla\CMS\Application\SiteApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:293
15 Joomla\CMS\Application\CMSApplication->execute() JROOT/includes/app.php:61
16 require_once() JROOT/index.php:32
Will you please provide me the Joomla administrator access to check the issue?
Please check & let me know. Thanks
Hi Toufiq,
I've attached the login details.
Thanks
Works now, thanks!
You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)