Icon::print_popup Not Found
Dayle Lunn
icon::print_popup not found 500 error displays when trying to view any article on Yamas template.
Please advise as to how to fix this! (see "messages" item in menu)
Rashida Rahman
Accepted AnswerHi there!
Sorry for the inconvwnience.
Would you please check the following conversation to see if it helps?
https://www.joomshaper.com/forum/question/10628
Best Regards
Dayle Lunn
Accepted AnswerHello
I have done this and now I get a slightly different error
500 icon::email not found
There is no information on the above thread n how to fix this myself
Dayle Lunn
Accepted AnswerAny update on this please? The problem is still not resolved. Current error:
500 icon::email not found
Dayle Lunn
Accepted AnswerPlease can I get a response to this as it's getting quite urgent now
The solutions in the link provided did not solve this issue for me!
Toufiq
Accepted AnswerPlease provide me the Joomla administrator access. I will check & get back to you soon. Thanks
Ruth
Accepted AnswerIt would be helpful to share the fix for others who have the same problem please? Thanks!
Toufiq
Accepted Answer@Ruth Will you please provide me the Joomla administrator access to check the issue?
Ruth
Accepted AnswerSame issue.Working locally so no access available, please just share the fix that is needed?
Toufiq
Accepted AnswerPlease enable the debug mode and share your site url to see the issue. I will share the solution. Thanks
Sen
Accepted AnswerIt seems not been fixed yet, I have the same issue on my template.
500 icon::email not found
Can you advice based on the debug?
This is the debug message:
Call stack
Function Location
1 () JROOT/libraries/src/HTML/HTMLHelper.php:141 2 Joomla\CMS\HTML\HTMLHelper::_() JROOT/templates/yamas/html/com_content/article/default.php:180 3 include() JROOT/libraries/src/MVC/View/HtmlView.php:415 4 Joomla\CMS\MVC\View\HtmlView->loadTemplate() JROOT/libraries/src/MVC/View/HtmlView.php:203 5 Joomla\CMS\MVC\View\HtmlView->display() JROOT/components/com_content/src/View/Article/HtmlView.php:244 6 Joomla\Component\Content\Site\View\Article\HtmlView->display() JROOT/libraries/src/MVC/Controller/BaseController.php:660 7 Joomla\CMS\MVC\Controller\BaseController->display() JROOT/components/com_content/src/Controller/DisplayController.php:121 8 Joomla\Component\Content\Site\Controller\DisplayController->display() JROOT/libraries/src/MVC/Controller/BaseController.php:693 9 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143 10 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/components/com_content/src/Dispatcher/Dispatcher.php:56 11 Joomla\Component\Content\Site\Dispatcher\Dispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 12 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/SiteApplication.php:208 13 Joomla\CMS\Application\SiteApplication->dispatch() JROOT/libraries/src/Application/SiteApplication.php:249 14 Joomla\CMS\Application\SiteApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:293 15 Joomla\CMS\Application\CMSApplication->execute() JROOT/includes/app.php:61 16 require_once() JROOT/index.php:32
Toufiq
Accepted AnswerWill you please provide me the Joomla administrator access to check the issue?
Sen
Accepted AnswerWorks now, thanks!
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)