500 server error for feed page - Forum | JoomShaper
Staff replied Helix Framework

500 server error for feed page

Asked by Donna Torr 4 years ago Last activity 4 years ago

Hi Guys, I'm getting the following 500 error :

You can view the issue on https://www.ccl.co.uk/?error=404&format=feed&type=atom

Error: Call to undefined method Joomla\CMS\Document\FeedDocument::addFavicon(): View not found [name, type, prefix]: page, feed, sppagebuilderView

If I comment out the favicon line I get the following error:
Error: Call to undefined method Joomla\CMS\Document\FeedDocument::isHtml5(): View not found [name, type, prefix]: page, feed, sppagebuilderView

Any ideas how to resolve this?

Thank you in advance.
Donna

3 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Donna Torr Asked this
4 years ago

Thank you, no problem at all I'll pop the credentials in the hidden section.

Toufiq Senior Staff
4 years ago

I have download your site using akeeba backup and checked my local pc.

  1. Changed deault template template helix3 to protostar
  2. Disabled page builder

But, problem is still there

https://prnt.sc/cYkMo0gME-0k

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