Error 500 From Backend When Adding A Page - Question | JoomShaper
Back to the questions

Error 500 From Backend When Adding A Page

Laurent

Laurent

SP Page Builder 7 months ago

Hi,

On SPPB v5, from backend, when I add a new page here https://www.screenpresso.com/fr/cloud/i8rQb/ then I get an error 500 https://www.screenpresso.com/fr/cloud/oQrCb/

Why?

hHanks L.

1
8 Answers
Order by
Oldest Newest Votes
Laurent
Laurent
Accepted Answer
7 months ago #130967

I have checkd my php settings and everything is ok according your documentation. problem solved after v5.0.10 update so problem was not caused by my php settings.

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 7 months ago #130971

Glad that your issue has been solved already with the latest version:)

Have a nice day!

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 7 months ago #130633

Hi there!

Sorry to hear that. 500 is a generic error code that indicates mainly server connection issue, but not limited to that.

Please make sure all the technical requirements are met there. You may share your admin access here to let me check.

Best Regards

0
Laurent
Laurent
Accepted Answer
7 months ago #130641

what are the technical requirements you need?

0
FUTURECLIENT
FUTURECLIENT
Accepted Answer
7 months ago #130636

I also have the same 500 error since upgrading to V5.0.9. I cannot even view the pages screen in the backend

0
Laurent
Laurent
Accepted Answer
7 months ago #130815

which settings I need to check?

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 7 months ago #130969

I was mentioning these though:

https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

0
Laurent
Laurent
Accepted Answer
7 months ago #130972

I have checkd my php settings and everything is ok according your documentation. problem solved after v5.0.10 update so problem was not caused by my php settings.

0