500 Error After Logging Into The Backend
Dominik
Hi there
After migrating to Joomla 5, I can no longer log in to the backend. The login screen appears, but when I try to log in, I get an error 500: Oops, something went wrong. I activated debug mode via configuration.php and set the error level to maximum. Unfortunately, I don't really understand the error report. I have already looked through various forum posts and it could have something to do with the SP Page Builder. However, since I can't access the backend, I can't uninstall and reinstall it. Can you please help me with this?
Thank you. Dominik
Atick Eashrak Shuvo
Accepted AnswerHello Dominik,
Sorry for the inconvenience you're experiencing. From the backup you provided, it appears the issue likely occurred during the upgrade process. Please restore from that backup and then try the upgrade again.
Best regards
Atick Eashrak Shuvo
Accepted AnswerHello Dominik,
Sorry for the inconvenience you're experiencing with the 500 error. To help me investigate, could you please provide your hosting access details?
Looking forward to your response.
Best regards
Dominik
Accepted AnswerHi Atick
Of course. They are in hidden content.
Thank you very much in advance! Dominik
Atick Eashrak Shuvo
Accepted AnswerHello Dominik,
Sorry for the inconvenience you're experiencing. It appears the upgrade process failed for some reason. Could you please share a backup of your site with me? Due to the site's size, I'm unable to create an archive myself.
Looking forward to your response.
Best regards