Problem with database table for two plugins - Forum | JoomShaper
Staff replied Extensions

Problem with database table for two plugins

Asked by Adem GENÇ 4 years ago Last activity 4 years ago

6 replies

Adem GENÇ Asked this

Thank you for the answer

After a long time no response, I tried to do something myself.

I changed the 255 value of the "alias" table of the survey to 55 manually.

I updated my website to joomla 4.

There are 2 problems.

1st issue is "SP Quick Contact" not sending email

2nd problem, "SP Polls" only works on homepage, poll button doesn't work when any page is open.

If I give you login information to the administration panel, can you take a look?
Where am I doing wrong?

also the link you gave said that there is a very dangerous site on norton side

https://prnt.sc/KWT3nJey-mNA

Ofi Khan Staff

Antivirus software has this tendency to suspect every link. I am using Lightshot for several years. It is not harmful.

Yes, I need to check the issues. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Adem GENÇ Asked this

I added the login information to the hidden field.

Also, SP Page Builder update gives an error, can you take a look at it?

Thank you

Adem GENÇ Asked this

Have you had a chance to look?

Ofi Khan Staff

Apology for the delay. Instead of SP Quick Contact, please use SP Page Builder Contact Form addon or Form Builder addon. For SP Polls issue, please share a screencast here via any drive like Google Drive, One Drive, iCloud etc. Also, share your access again.

Log in to reply.