Problem With Database Table For Two Plugins - Question | JoomShaper

Problem With Database Table For Two Plugins

A

Adem GENÇ

Extension 1 year ago

Hello,

I upgraded to Joomla 4 but for two plugins the database says there is a problem with the table.

Additions:

SP Page Builder.

SP Polls.

Error message yandex disk url is showing in the picture please see.

https://disk.yandex.com.tr/i/-JqgSZiDqMUa5Q

https://disk.yandex.com.tr/i/6xXFXT9veu7cVQ

How can I fix these errors?

I can back up the tables and give them to you

Thank you

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #83013

Hello Adem GENÇ

I can't see the images. Could you please share it through another way except yandex? It shows blank here. You can try Lightshot

https://prnt.sc/WJK7ssGULDOZ

Best regards

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A
Adem GENÇ
Accepted Answer
1 year ago #83402

Thank you for the answer

After a long time no response, I tried to do something myself.

I changed the 255 value of the "alias" table of the survey to 55 manually.

I updated my website to joomla 4.

There are 2 problems.

1st issue is "SP Quick Contact" not sending email

2nd problem, "SP Polls" only works on homepage, poll button doesn't work when any page is open.

If I give you login information to the administration panel, can you take a look? Where am I doing wrong?

also the link you gave said that there is a very dangerous site on norton side

https://prnt.sc/KWT3nJey-mNA

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #83418

Antivirus software has this tendency to suspect every link. I am using Lightshot for several years. It is not harmful.

Yes, I need to check the issues. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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A
Adem GENÇ
Accepted Answer
1 year ago #83467

I added the login information to the hidden field.

Also, SP Page Builder update gives an error, can you take a look at it?

Thank you

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A
Adem GENÇ
Accepted Answer
1 year ago #83853

Have you had a chance to look?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #86695

Apology for the delay. Instead of SP Quick Contact, please use SP Page Builder Contact Form addon or Form Builder addon. For SP Polls issue, please share a screencast here via any drive like Google Drive, One Drive, iCloud etc. Also, share your access again.

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