error message in PageBuilder pro - Forum | JoomShaper
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error message in PageBuilder pro

Asked by nynol 3 years ago Last activity 3 years ago

Hello Joomshaper,
When starting PageBuilder I get this error message

SP Page Builder database update required

SP Page Builder has been updated. To keep things running smoothly, we need to update your database. We strongly recommend you to take a backup in case anything goes wrong.

when i up
Update SP Page Builder Database
click, missing tables are displayed.
After updating the database
I see Fixed Missing Tables and the tables have been created.
When starting the page builder, the error message is still there...

What can I do?

Joomla version is 4.2.7

VG
Holger

5 replies

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Toufiq Senior Staff
3 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Database access(phpMyAdmin) & Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

nynol Asked this
3 years ago

Hello Joomshaper,
Thanks for the answer.

Toufiq Senior Staff
3 years ago

Please check now.

What exactly i have done.

Go to this file -> administrator/components/com_sppagebuilder/helpers/traits/AuditTablesTrait.php

Find & replace the following line:

if (!in_array($this->getRealTableName(strtolower($name)), $installedTables))

With this line:

if (!in_array(strtolower($this->getRealTableName($name)), $installedTables))
nynol Asked this
3 years ago

Hello Toufik,
it works.

Thanks
nynol

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