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Error message in SP PageBuilder after updating

Asked by Savicon AS 4 years ago Last activity 4 years ago

Hi. My site is running the following configuration:
Joomla 4.1.5
SP PageBuilder 4.0.3
Helix Ultimate 2.0.11
Template shaper_fixter 2.0.0
PHP 8.1.9

After upgrading from SP PageBuilder 3.8.8 to 4.0.3, I get the following error message when trying to edit a page:

FAILED OPENING REQUIRED '/HOME/5/S/SAVICON/WWW/ADMINISTRATOR/COMPONENTS/COM_SPPAGEBUILDER/BUILDER/CLASSES/BASE.PHP' (INCLUDE_PATH='.:/USR/SHARE/PHP')

Any ideas what the problem might be?

Thanks in advance,

Odd Arne

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

Please check now. The com_sppagebuilder was override inside the templates/your_template/html/. Now it has been deleted and works fine. Thanks

4 more replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Please use the PHP 8.0 instead of PHP 8.1.

-Thanks

Savicon AS Asked this
4 years ago

Hi Toufiq, thanks for getting back to me!

I just reverted to PHP 8.0 and get the same issue. Please find the login information under hidden content.

Best, Odd Arne

Savicon AS Asked this
4 years ago

Perfect, thank you very much. Now we are up and running again.

Best, Odd Arne

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