Error Message In SP PageBuilder After Updating - Question | JoomShaper
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Error Message In SP PageBuilder After Updating

SA

Savicon AS

SP Page Builder 3 years ago

Hi. My site is running the following configuration: Joomla 4.1.5 SP PageBuilder 4.0.3 Helix Ultimate 2.0.11 Template shaper_fixter 2.0.0 PHP 8.1.9

After upgrading from SP PageBuilder 3.8.8 to 4.0.3, I get the following error message when trying to edit a page:

FAILED OPENING REQUIRED '/HOME/5/S/SAVICON/WWW/ADMINISTRATOR/COMPONENTS/COM_SPPAGEBUILDER/BUILDER/CLASSES/BASE.PHP' (INCLUDE_PATH='.:/USR/SHARE/PHP')

Any ideas what the problem might be?

Thanks in advance,

Odd Arne

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5 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #84185

Please check now. The com_sppagebuilder was override inside the templates/your_template/html/. Now it has been deleted and works fine. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #81042

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Please use the PHP 8.0 instead of PHP 8.1.

-Thanks

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SA
Savicon AS
Accepted Answer
3 years ago #84030

Hi Toufiq, thanks for getting back to me!

I just reverted to PHP 8.0 and get the same issue. Please find the login information under hidden content.

Best, Odd Arne

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SA
Savicon AS
Accepted Answer
3 years ago #87103

Perfect, thank you very much. Now we are up and running again.

Best, Odd Arne

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #87109

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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