Friends, where can I register my email address so that when booking from the site, letters go not only to the client, but also to me? That is, all letters from the SP booking were sent to both the client and me.
we are busy with work - the client has made an order - we do not know about this order until we open the administrative page. the client leaves. We urgently need to make duplication of messages to the client in the mail to me!
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Can you share an screencast video about the full scenario?
-Thanks
So, after much suffering. Very unstable work of mail in sp booking! The client makes an order on the site - he receives a letter to confirm the order. After confirmation, the final letter does not come to his mail! Also, the administrator's mail does not receive a message about a new order. It turns out that the letter to the administrator comes when the order is made by a REGISTERED user on the site. Without registration, there are no letters! You can't work like that!
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Many thanks for the feedback! website https://visitkursk.ru/
After confirm payment paid.
You will get an email.
But no! Letters about the order come to the administrator and the owner of the site come only when the order is made by the REGISTERED buyer! If the order is made without registration, the letters come only to the buyer! the administrator will learn about the order only from the admin panel! And he needs to receive a letter.
But no! Letters about the order come to the administrator and the owner of the site come only when the order is made by the REGISTERED buyer!
I didn't registered and i have done an order.
And now i have completed registration and completed an order.
Watch the video.
oh.. what am I doing wrong? first video buyer is not registered. The second is registered.
and how to remove the mention of the plugin instead of the phone when registering?
I have checked both way and it works fine on my end.
I bang my head on three different computers. letters to buyers without registration come but to me, the administrator, no ..
Toufiq ! A friend! I watched your video four times, you and I just don't understand each other! Registration of the buyer and the order after registration are excellent! That's what you showed me in the video! BUT! I need to solve ANOTHER SITUATION!
The first time the buyer goes to the site, selects a package and orders it. WITHOUT REGISTERING ON THE SITE! It's important! He receives a letter stating that the package has been booked and asked to confirm. By clicking confirm the buyer sees cxn/ ALL! no more emails are coming anywhere. The order is displayed only in the orders panel of the SP booking module. I am the owner of the site and the administrator does not receive any emails at all! I have tested this on different computers and claim the feature in the sp booking does NOT work!
You understand me! The buyer does not want to register on the site and will not! And then the administrator will NOT RECEIVE a message about the order to the mail.
By the way, there is also a huge error in your video! in the registration form on the site, instead of the inscription "PHONE" there is an inscription mentioning the plugin SP booking PLG_USER_SPBOOKING_PHONE_FIELD and PLG_USER_SPBOOKING_ADDRESS_FIELD It's disgusting. How do I fix this misunderstanding?
My Friend Toufiq !
So, dear friend, everything is new and in order. I enter the site as a new visitor, WITHOUT REGISTRATION and having no desire to register. Just order a package. Fill out the order form. As a BUYER, I receive an email asking me to confirm my order. After confirmation, a window for choosing a payment method and consent opens.
At this time, AS THE OWNER OF THE SITE AND THE Admin, I DO NOT RECEIVE A LETTER WITH A NOTIFICATION OF THE ORDER! But, in the administrative window, the order appears.
This is very bad, since I am not constantly in the administrative part and cannot quickly see the order and can miss it!
Step two! I register on the site and place an order AS A REGISTERED BUYER.
When ordering, the data from my registration is substituted. I make a purchase and WOW! The administrator receives a letter with a message that someone bought a package from his site! The order appears in the list of orders of the administrative panels and EVERYONE IS HAPPY!
THIS is exactly what I'm asking you to decide! The letter should come to the site owner (administrator) in both cases! Otherwise, I, as a seller of services, lose orders! Have I made it clear now?
link to video https://disk.yandex.ru/i/IKskQHEYdFbTwg
I have informed our developer team to check this issue. I hope they will fix it soon. Thanks
Toufiq ! You are a golden person!)) If only we could solve the problem with double dates of one-day programs and everything would be great!
Main issue is.. The Guest checkout admin email didn't get any email and if i login from front end then adim get an email of booking? Am i right?
yes
Thanks
Download this package and check this package.
