Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Good day,

Sorry for replying late, the hosting company was performing some server upgrade/maintenance.

I tried booking using some email providers, confimation email for :

gmail account arrived within 1 minute yahoo and others arrived between 3 - 5 minutes I didnt get any email for live.com. I have waited a whole day and still haven't gotten any mail.

I have included login details for you to troubleshoot.

Provide me super administrator access to check the mail test.

I have changed the user to superuser. You can go ahead with the previous login details sent