Can't add images to Joomla articles - possibly SPPB issue?? - Forum | JoomShaper
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Can't add images to Joomla articles - possibly SPPB issue??

Asked by Mrs R Wright 3 years ago Last activity 3 years ago

Site: https://agjewellery.uk/J4Test/
Template: Agethemes
[email protected]
https://www.agethemes.com
Joomla 4.2.9
PHP: 7.4

I manage a couple of sites both now using SPPB and both having the same issue when it comes to adding in images to Joomla articles. I asked on the Joomla forum regarding it but the expert there said he'd never seen the media selector box that was coming up, and he along with another extension developer said they felt it may be an issue with SPPB.

Basically I can't add any intro images to articles in Joomla (not SPPB) - I can add images into the article using the Joomla media selector ok, but if I try to add an Intro image I get this box instead:
![(https://agjewellery.uk/J4Test/images/SS-image%20issue.JPG)]

I can select an image but nothing happens and if I don't select an image, I have to X the box as it won't cancel. Sometimes I have to just go back a page and lose edits as it freezes completely.

As I say, this is on 2 different sites/servers with different templates and extensions etc, but it appears the problem occured somewhere after January as I was able to use the Intro image option then ok.

It's not a massive issue, but would be nice to see if you've any ideas on it, tho appreciate SPPB might not be the issue either. Thanks. :)

Accepted answer

Marked as the solution

2 more replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please disable the third-party media manager.

-Thanks

Mrs R Wright Asked this

Thanks so much for that - unfortunately I've no idea which extension that media manager belongs to, to disable :( Had hoped it was yours lol - that would have solved my problem, but appreciate your letting me know what to do.

Regards :)

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