Bug on update of SP Property component - Forum | JoomShaper
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Bug on update of SP Property component

Asked by Pirosoft 3 years ago Last activity 3 years ago

Accepted answer

Marked as the solution

4 more replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us and informing us. I will add it in our bug list so that our team will take care of it.

-Regards.

Pirosoft Asked this
3 years ago · edited
Mehtaz Afsana Borsha Staff

Sorry for this inconvenience. I will inform our team about it.

Mehtaz Afsana Borsha Staff

Ok I will inform him so that he will solve it soon.

Pirosoft Asked this

I'm sorry to note that support requests have significant delays.
I don't know what's happening to Joomshaper, but the service it's offering is not up to par with the products (which are also being released lately with several bugs).
Other extension makers for Joomla! they have a much faster service (an answer is provided within 24 hours) and problem solutions are almost immediately implemented on the final product.
I hope that assistance will be quicker, because it is unthinkable for us users of your products to make our customers wait more than 1 month to complete or fix their site.

Mehtaz Afsana Borsha Staff

Really sorry for this inconvenience. I have already informed him. I hope he will solve it soon.

Mehtaz Afsana Borsha Staff

Really sorry on behalf of him. I will inform him again. But it may take some time, here is holiday and no one is available.

Pirosoft Asked this
3 years ago · edited

Still problems.

Why can't you see the fontawesome?
flexslider.css problem?
Can you solve?

See: https://prnt.sc/OcVAMOCHKcxx

https://staging.terraperta.it/

I am very sorry and angry, that in over a month the problems are still not resolved.

Mehtaz Afsana Borsha Staff

Please comment on his forum post.

Pirosoft Asked this

Please try to fix all the issues I'm reporting. I've been stuck on this project with my client for more than a month. Then don't put a non-functioning product or one with various problems into production, I could make a long list of your products with problems.

Mehtaz Afsana Borsha Staff

Could you please comment on his forum post and close this thread?

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